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I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
Make sure that the machine is turned on.
Open the front cover.
Press Clear or Clear/Back on the control panel.?
NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
Do one of the following.
If your Brother machine has a numeric keypad:
Press 1 to reset the drum counter.
If your Brother machine doesn't have a numeric keypad:
Press the Up Arrow Key to reset the drum counter.
When the LCD shows Accepted, close the front cover.
you did not do it right first you run drum dry, then clear the counter then install the new drum and developer, now get new developer and drum and follow the service manual drum dry first then clear counters then run TCR adj. then run gradation procedure Better to get a tech to do it.
I think you mean a DR350.
1. Install the new drum and wait for it to display the "replace drum" error.
2. Open the front cover of the printer as if to change the toner out. The printer will read cover is open.
3. Press the clear/back button or just clear. The printer will say "replace drum?
4. press the 1 button and the printer will read "accepted".
5. Turn the printer off then on again to fully clear the error. Upon restarting the printer you'll be good to go.
Have you replace the developer and the drum. First clear the counters for the drum and developer and then replace the drum and developer, then run the required F8. if not the machine will start showing bad copies showing codes. If you clear the counters and don't do anything then the copier will think the parts are new set voltages as required when in fact they are old and will cause problems. So recommend you do the right thing get a tech out to replace the drum and developer
M-4 replace the drum it has reach the max of 80,000 copies. replace the drum then clear the counter. just clearing the counter will not be good the machine knows when the counter is clear it has a new drum and will adjust High voltages accordingly if the old drum is in there then you get code and image problems
try web site below for part start with drum being replace recommend the cleaning blade also be replaced. Don't for get to clear the counters first install the drum and run F5
The FIXYA ****, as usual is just 'that' - **** - it has instructions for MILLIONS of different printers and they are just trying to sell Advertising - so you have to WADE THROUGH S**T to get to the real answer, which often is WRONG - as in this case - on Fixya, the instructions, when you search for "drum error 8480dn" say "Open the front cover and press the Options button and choose Yes to the prompt about replacing/resetting the drum" - only there IS *NO* OPTIONS BUTTON ON THE 8480DN model - instead,
Open the front cover.
Press the Clear/Back button AND the Menu button at the same time
Choose "Yes" when prompted to replace/reset the drum life count
Close the front cover.
Even BROTHER DOES *NOT* HAVE THESE INSTRUCTIONS, because they hope you do what we have been doing - see these continual DRUM ERRORS and then just REPLACE THE *ENTIRE* PRINTER! This is CLASS ACTION LAWSUIT material against Brother! Let's sue them! Thanks.
Before doing complete Memory clear try the following...
Press..PROGRAM,*,*,I(thats the letter I),then ENTER.
That should reset it. Only replace the new drum into the machine when the machine says "Replace Drum"...NOT when it says "replace drum soon".
As a last resort a complete memory clear is PROGRAM,*,3.....but be warned this will clear all memory back to factory defaults "except" the Life Monitor which has the counters.
Poor line condition is an error referring to the phone line itself. Even though it may sound clear small amount of static confuse the fax machine and cause the error. Try using a new phone line. If that doesn't help I recommend getting a line filter from OfficeMax