Question about Maytag Neptune MAH5500B Front Load Washer

3 Answers

Won't spin Everything else works great on this machine, but it won't spin in the spin cycle. What do I need to do? I already replaced the drain pump, so that is all working fine. Model # is MAH4000AWW.

Posted by Jmitchr on

  • 2 more comments 
  • lamontg Nov 30, 2007

    Hi I had this problem called a repair tech they came out and replaced the machine control board at a tune of $245 and said I was good to go. It is now three weeks later and another burned control board. I replaced the burned component R11 only to have it burn up right away. I am thinking something is pulling to much current. Could it be this repair kit you suggested for Jmitchr?



    Any help is much appreciated,

    Thanks,



    LG

  • evo100 Dec 24, 2007

    I have a Maytay Neptune Model mah4000aww. The last of the analog ones. When it gets to the spin cycle the tub just ocillates back and forth through the spin cycle. It never does one direction at high speed. Almost like it is skipping the cycle.It does this on both positions on the analog timer.

    Thanks

  • Aslan_S Dec 24, 2007

    I HAVE MODEL # MAH-1 FRONT LOAD WASHER



    IT DOES EVERYTHING BUT THE SPIN

  • ldakm Jan 12, 2009

    I have a problem with my spin cycle. It is making sounds like it is out of balance. I checked the balance on the machine and it is fine. Can just the tub get out of balance? This is a front loader so I can not open it to readjust the clothes to prevent the horrible spin noise that occurs.
    What do you suggest?'
    LD

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3 Answers

Anonymous

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Call the repair center in India and ask for help only to be told they only can order parts. Schedule a repair at 130 + parts and find you would have paid half of a new one, and the repair is not warrantied. Then Spend double that on a new one in six months when it breaks again.

Posted on Jul 31, 2009

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Anonymous

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When the washer has a problem with the spin and the R11 coponent is burnt on the Control Board you can replace the control board again but also replace the wax motor that locks the door with it. A good way to test this is if the door lock light is on but you can still open the door the wax motor is not locking but still sending power to the board to turn the door light on which causes power to go to the board and short the board out. Part number for the board is a 22002988 not sure the part number for the wax motor call your local Appliance Part Store with your model number and tell them you need the wax motor for the door lock and the Control Board.

Avery
Andys Appliance Repair

Posted on Mar 30, 2009

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You need part number 12002039. its a motor/ motorcontrol kit. there have been alot of problems with this motor so maytag redisigened it

Posted on Nov 27, 2007

1 Related Answer

Byron Narciso

  • 679 Answers

SOURCE: agitator won't spin and water

Hi
Try these things first.
1) Verify a circuit breaker isn't tripped
2) Advance the timer control dial slowly 360 degrees-
If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt. Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem. Go here. If the motor isn't spinning, then go here for washer motor troubleshooting.
If none of these tips resolve the problem, then there's probably a more serious problem with either the motor, the transmission or the agitator itself. If this is is the case, call in a pro.
Thanks for using Fixya.

Posted on May 22, 2011

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Kind Regards :-)

* If this solution helped you, please rate it

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