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Max Ritchie Posted on Jan 01, 2019
Answered by a Fixya Expert

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Dyson V6 leaves rubber marks on hardwood floor, all the wheels are free spinning so what do I do

1 Answer

Jeff McCrea

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  • Expert 144 Answers
  • Posted on Jan 03, 2019
Jeff McCrea
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If you had rolled it through some kind of petroleum based solvent like acetone, gasoline, kerosene, benzene, diesel fuel or, sometimes, alcohol, you may have converted the rubber tires into something akin to bubblegum. If you turn it upside down and feel them, check to see if they are sticky or gooey. If so, you'll have to replace them. Good luck.

  • Max Ritchie
    Max Ritchie Jan 04, 2019

    Dyson contacted me and it was the ball joint, I didn't realise that it contacted the floor so hadn't looked at it. Thank you any way

  • Anne Frary
    Anne Frary Oct 21, 2022

    I am having the same problem. It's the actual plastic/rubber ball at the base of the head that is causing the rubber marks on my hardwood. Answer?

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5 Related Answers

Anonymous

  • 833 Answers
  • Posted on Nov 27, 2008

SOURCE: DC15 - scratching wooden floor

You should have an adjustment to remedy this...it is usually called a pile adjustment and is often found in the area above the beater bar.  
Is the bar worn?  Is there something in the bar causing the scratches?

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Anonymous

  • 68 Answers
  • Posted on May 09, 2009

SOURCE: Hardwood floor cleaner

Yes, you can use the Bruce hardwood floor cleaner. I've used it many times to clean up after jobs. It brings a nice shine to the floor and is designed for either a hardwood or laminate floor. Hope this helps.

Samyfam

Samyfam

  • 379 Answers
  • Posted on Oct 09, 2009

SOURCE: When I turn on mt dyson is sounds normal. once I

With the DC14 in its upright position, and looking from the back, there is an access hatch just to the right and bottom of the dust canister. Remove this and check for any obstruction. With the hatch still removed, tilt the handle back (as if vacuuming a floor), and you should spot that the mechanism in to which the access hatch fits changes over from one hole to another. This is how suction is transfreered from the telescopic arm to the brush bar when the unit is taken out of the upright position.
With the handle tilted back, the hole you can see is one end of a flexible pipe that leads to the brush bar. Check for any blockage and/or foriegn objects. If there is no obvious problem, you'll need to check the other end of the pipe. You can do this by removing the toe plate on the bottom of the brush bar area. The plate is held by 3 or 4 half turn fasterners - a 5 pence piece is ideal for undoing these.

If still no joy, the only other thing it might be is that the brush bar isnt spinning - this isnt actually lack of suction, but without brush rotation any upright hoover is far less effieicnt at picking up bits from the floor. Brushes not spinning on a DC14 is quiet a difficult thing to fix on a DC14 as there are two separate rubber belts, one of which is hidden under a plastic cover. There is also a clutch mechanism between the belts that can cause problems some times.

Anonymous

  • 291 Answers
  • Posted on Jan 26, 2010

SOURCE: washer shakes terribly in spin cycle

Does the floor or the walls shake? If they do you have to beef up the flooring under your washer, with blocks between the floor joists, piers, or sistering of the joists. If there is no shaking of the floor or walls, and your washer is solid on the ground, leveled and not rocking, then it is your washer. Lg has problems with too much vibration in their washers. Check to make sure that your lint filter/coin catcher is clean. Open the door in the bottom front, put a towel down to catch the water, Unplug the washer, and unscrew the large plastic screw that is the filter for your washer. If this has debris in it clean it out completely. Look in the hoses also, if your water drain is restricted by lint or coins or other debris, the washer has clothes in it that are wetter and heavier than they should be, and this will cause sever vibration. Good Luck, Appliance Specialists

askdyson

AskDyson

  • 2572 Answers
  • Posted on Aug 17, 2011

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My Dyson will not vacuum

    Hi there,

    Sorry to hear you're having difficulties using your DC24 on this particular rug. You may find the cleaner's powerful suction causes certain lightweight rugs to seal closely with the soleplate, requiring a little more effort to push.

    Reassuringly, it sounds as if your cleaner is performing correctly, but if you have any further concerns about this issue, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need.

    Kind regards,

    Jack
    Dyson Online Customer Support

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    Sorry to hear you're having difficulties with your DC14. If the rubber strip on the soleplate appears to be dirty, worn or damaged, it's probably best if you get in touch with us directly. One of our experts will be happy to recommend the best way of cleaning it, or order a replacement part for you if necessary.

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    You should have an adjustment to remedy this...it is usually called a pile adjustment and is often found in the area above the beater bar.  
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    Kirby Sentria

    Do the rear drive wheels have the rubber on them or are they worn off and it is just plastic now.
    Mar 18, 2008 • Vacuums
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