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We have a Dyson AM04 HEATER/COOL FAN. We have had it since 11/2015. Always worked great until now. We keep getting an E8 code. Have done the reset a couple times, but keeps doing it. Help.

Posted by Sue Miller on

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Stephen Miller

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if not under warr. You must replace sensor on bottom of tub along with the wiring harness. This is a common problem with these.

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SOURCE: dyson washing machine fault

Hi its Darran at Dyson. If you paid for a repair then there is a 12 month guarantee on any work that was carried out. To arrange a visit, please contact our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

Posted on May 24, 2010

askdyson

AskDyson

  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My dyson fan on button keeps blinking and fan doesn't start working

    Hi Phyllis,

    I'm sorry to hear you're having difficulty with your Dyson fan. I'm sure we can help, but we'd need a little more information from you.

    Please give our Helpline a call on 1-866-693-9766 (US), or 0800 298 0298 (UK), so we can discuss the issue with you, and help resolve it.

    We'll look forward to hearing from you.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Posted on Jun 14, 2012

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    Related Questions:

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    What does e8 mean on the display?

    http://www.dyson.co.uk/support/am04/am04-irsbl/my-machine-is-not-working/e1-e5-e6-am04
    tip

    How to clean your Dyson Hot + Cool fan heater

    How to clean your Dyson Hot + Cool AM04, AM05 or AM09 fan heater.

    Your machine may differ visually to the one shown in the video, but the process for cleaning it will remain the same.

    IMPORTANT: Please turn off and unplug your Dyson Hot + Cool heater before cleaning it. Allow it to cool for 1-2 hours before cleaning if the heater has been in use.

    We recommend using a soft, dry cloth or soft dusting brush to clean the intake holes and loop amplifier. Do not use liquids, polishes or detergents to clean your Dyson Hot + Cool heater as this could cause damage not covered under guarantee.

    on Nov 27, 2014 • Dyson Dryers
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    Why does cove e8 shows

    Hi there, it's Jack at Dyson.

    If your Dyson Hot + Cool heater is displaying an E8 error code, the best course of action would be to contact us directly for further help. We'd appreciate the opportunity to take some further details about your particular machine and how it's being used. Additionally, if a replacement is needed, we can confirm if this is covered under your 2-year Dyson warranty.

    You can reach us by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). We'll look forward to speaking with you and providing further assistance.
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    Hi. I have a Dyson AM05 fan heater purchased July 2014. Whilst the cold air works brilliantly the hot air doesn't work at all. It shows an error message E8. Any advice?

    I suspect that the microprocessor detected an overheat fault and is keeping it in E8 mode to prevent fire. The code needs to be cleared somehow. If it has some buttons on the front then try holding one whilst plugging it in. This may reset it. The reset will be something along those lines. Don't open it because if you can't fix it that way you need to take it back to the shop.
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    Dyson fan e3 error

    Hi there, it's Jack at Dyson.

    If your AM04 is displaying the F3 error code, I would encourage you to contact us directly so we can take some further details. When you have your machine to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.

    We'll look forward to speaking with you.
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    After a few minutes of heating, the machine shuts off and you see E7

    Hi there, it's Jack at Dyson.

    If your AM04 displays an E7 error code after shutting off unexpectedly, we'd need you to contact our experts directly so we can take some additional details about the issue.

    If you can contact us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU), we'd be happy to provide further assistance.
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    Erroe message e8 showimng

    Hi there, it's Jack at Dyson.

    I'm sorry to hear your AM04 is displaying an error code. When you have your machine to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.

    We'll look forward to speaking with you.
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    Dyson AM04 e3 error message

    Hi there, it's Jack at Dyson.

    I'm sorry to hear your AM04 is displaying an error code, but we're keen to help you check your machine is working as well as it should be.

    When you have your AM04 to hand, please call our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We can take you through some simple troubleshooting checks, and if a repair or replacement is needed, we can confirm if this is covered under our 2-year warranty.

    We'll look forward to speaking with you.
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