Question about Ricoh Office Equipment & Supplies
1. Please provide the latest firmware with the French language fr-ca(best) or fr-fr. 2. Please provide the latest installer manual. 3. Please provide the procedure to enter into SP mode.
SC870 = Address Book Data Error. This is most likely a hard drive failure especially considering the power loss. This is about a $175 repair in case you want to call around locally and get estimates to replace the drive. There is an outside chance you can get someone to walk you thru the Service Mode and do the following to reload the address book:
1. Enter the SP mode
2. 5846-50 (Initialize All Address Book)
3. Turn the machine off then on again.
Posted on Oct 20, 2009
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