We now have the back off and have taken the motor out to check the brushes, but it is a brushless motor. The belt is fine, the springs are fine, the bearings/spider is fine. Is it most likely the motor, the control unit, or is there a balance sensor somewhere else? Thanks
SOURCE: Out of balance spinning.
there is a spring that hooks to the back the tub of the washer and conects to the frame of the washer its there as a counter balance. if that spring was not put back in place the washer will shake like crazy. if that spring is conected the basket is warped
SOURCE: bosch frontload washer will not drain
Hello Mamma5, It sounds like the drain pump is either seized or jammed. The drain pump has an anti jam device in it. Since you have figured out how to get into the drain pump, try turning the inpeller in the back. It will be a little hard to turn as the magnets in the motor will fight you on this. Look close in case there is anykind of thread wrapped around the inpeller. If so, then you can free the pump. If you cannot free it to run, advise the repairman what you found so he can bring a drain pump with him.
Hope this helps.
SOURCE: Maytag Neptune out of balance on spin cycle
Hi, try to check the spring virator support might pollout from slot or hole connected, some adpter are rusted spring replace it are also available in appliances store.
SOURCE: putting on spring loaded wire seal ring on a bosch washer
You have to make sure that the spring part is towards the bottom of the front. If you look closely at the washer at the bottom you will see a groove. That groove is where that spring will need to end up otherwise the whole thing will keep poping off.
how I install is I use a 90 degree pick tool. I work the edge of the seal with the metal ring and making sure it lines up with the groove. once there is tension on the spring I streatch it with the 90 degree pick tool and continue to work the rest of the gasket around. Once you get that completed I push down on the spring to make sure that it is in there. If it is not it takes one door opening to make it fall all apart and you have to start over.
SOURCE: Excessive vibration on spin cycle.
Front loaders are prone to vibration problems. Don't want to go into the technical details of why, but it's important that they're placed on very solid surface (preferably concrete or tile), and checked that their feet have been adjusted so that the machine is level. Unfortunately, most people don't have a concrete pad for their washer. One simple option to consider is to provide dampening of the vibrations. This can be done very simply as this one fellow demonstrates. The main thing to keep in mind with this solution is that it is merely trying to dampen the vibrations. Don't be too forceful in your own solution (think lightly touching the top of a vibrating tuning fork with your finger to stop the tone).
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