Question about Laser Office Equipment & Supplies
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Posted on Jan 02, 2017
For starters remember this is not meant to be a PHOTO Printer, I am guessing the Spearing is because Glossy paper does not hold the toner like Regular paper or at least until it is fused. I am a technitiian and i also own this printer.
Posted on Jul 18, 2008
I just sussed this issue out. On the front of the printer tray there is another pull out tray, this opens up and must activate the photo printing for A4 because it stops the paper falling on the floor once printed (cos once printed on photo paper it may still be wet). As soon as I opened the tray (and it then opens again - you'll see what I mean) it printed A4 photo paper perfectly
Hope this helps others
Posted on Oct 10, 2008
It is the print head. Cleaning the heads does not do any good, either does replacing the ink. What you'll need to do is contact Kodak's customer service line and they can replace it for you free of charge. On this site everyone seems to be saying it is consistently the black that stops, however, based on what Kodak said it is possible that either the black or the color can have this same issue.
When you call in they will ask you for your service number, which is located on the bottom left corner of the machine, when you lift the lid (as if you were going to replace the ink). They didn't ask me when I bought it, how much I used it, etc.
They will set up a case for you - it takes 2-3 business days for the print head to arrive. They will provide you with an invoice number as well. Be sure to document it all just incase the head never comes, or if there are additional issues after you receive it (and/or if it doesn't solve the problem)
Posted on Nov 22, 2008
hp printer support low gsm photo glossy like 130-170, or only hp photo glossy they have rough back side to run paper properly
Posted on Feb 27, 2009
dont use thick photo paper like 230 gsm up, instead use 180 gsm papers. but if you dont want to waste the purchased thick photo papers, you can open the back and manually insert the paper once the printing process started. i tried this as a trial & error basis until i had perfected it.... hope it works with yours.
Posted on Aug 17, 2009
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