Question about Ricoh Office Equipment & Supplies
Of course I tried to turn the printer off and then on again. I have checked the sensor and it seems to be ok. The toner cartridges do not seem to be damaged. We are basically at the point of frustration where we will get a different printer, but obviously never again Ricoh.
Couple of things to try: - If you just emptied the waste cartridge then you have to take the bottle back out and clean the insides as well. The sensor sees the toner on the walls and still thinks it?s full. FYI as typical the manufacturer recommends replacing the bottle with a brand new one. - If not that then you may have toner covering the optical sensor. Try blowing the area where the waste bottle attaches to the printer with canned air. Let us know if you have any other questions and please don?t forget to rate this post.
Posted on Feb 17, 2007
SOURCE: Oki C3530 MFP
Con el cartucho instalado en su posición, tiramos de él para arriba y sacamos todo el alojamiento del mismo. En la parte derecha del mismo hay un cuadradito con una ventanilla de plástico que debe estar totalmente liberada. El problema es que ésta a veces se queda medio tapada y el sensor no detecta el cartucho. Levantar ese plástico hacia arriba todo lo que se pueda ( con algo que tenga punta, un boli por ejemplo) y volver a poner todo el alojamiento en su sitio. Suele funcionar a la primera, y si no, apagar y encender de nuevo la impresora.
Posted on Sep 17, 2008
First, I wouldn't worry about the "K toner out", it might finally disappear once you get rid of the Cyan problem, if indeed you replaced the black toner for a new and healthy one.
Make sure that the cyan toner cartridge is securely fitted in it's drum unit, and the "knob" that opens the toner cartridge is in fully open position. Sometimes when manipulating inside the printer the "knob" might get moved a bit.
Generally, the toner cartridge sensor is connected via the drum unit, so usually the problem is with proper seating of the drum unit and good electrical contact between the metal fields on the sides of the drum unit and contacts protruding inside the printer. Cleaning both of any residue might help.
Once I had a defective toner cartridge, that caused such problem, but it was the contact between the toner cartridge and the drum that was broken. You have to experiment a bit.
I'm pretty sure in this model it is possible to swap two units - if you swap for example cyan with magenta, and observe if the error moves from cyan to magenta or not, you can draw conclusions if the problem is with the toner/drum, or with the printer not seeing the cartridge for some reason (sensor inputs killed by static electricity for example).
Posted on Oct 26, 2009
Testimonial: "thanks for the feedback, it helps."
The plastic shutter in the ID is fully or partially covering the toner sensor window.
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.
Posted on Mar 29, 2010
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