Press menu then go to system info and at the same time press menu shift x to erase flash settings and then menu shift r to erase old sign in info soft restart by pressing @(not the number 2 the one at the bottom of the key board)1 and 0 should work
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On XP you can try this: Boot computer and press Ctrl+Alt+Delete twice when you See Windows welcome screen / login screen. It'll show classic login box. Now type "Administrator" (without quotes) in username field and leave password field blank, press Enter and you should be able to login Windows. Now you can reset your account password from "Control Panel -> User Accounts".
On Win 7 or Vista: Ctrl+Alt+Delete won't work, you have to use some windows password recovery software. I recommend Windows Password Reset .
1.click start menu 2.click control panel 3.click user account 4.click the formal owner username 5. you will see various options one of which is change username, then click 6.enter your desired username and click ok
Hello pikeydad. I you don't have the owner's password I suggest you download something called Hiren's Boot here:http://www.hirensbootcd.net/download/Hirens.BootCD.10.4.zip
burn it on a CD and then boot from it and under Recovery Menu use the "Active Password Changer".
Once you remove the administrator's password (the owner's) logg in to the computer go to start-control panel- user accounts. You have to add you son's account and then log in under your's account. Then go back to start - control panel - user accounts and then click on the owner's account and click delete. You can delete the account only and keep the owner's files or delete the account and files completely.
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so just press ctrl+alt+delete(press delete 2 time) ur login screen change to black and its ask u username and password,just clean everything and in username type "administrator" then press enter u r login in administrator.
now goto control panel then user account and delete ur old account password.logout and now open ur account
Give this a try.Enter wrong pass for more then 5 times,it ll ask u to enter the puk number....now call t mobile (150) and get the puk number...enter the puk number in the space given for pass....thats it...problem is fixed if u had locked ur mobile then update the formware all saved passwords ll be deleted.