It's a "Holiday Santa Express Train Set" Purchased at CVS, item number 969572 Other numbers are, S.W. Item 84828 and bar code 98567 84826. Train is great but track connectors break easily. would like to get some replacement parts. Any advice??
SOURCE: I need the controler for the SantaLand Musical Train Set
New Bright offers ONLY a 60 day replacement warranty after which there are no parts or service avaialble for this train set.
I would contact New Bright about a replacement or take it back to the store where you bought and select something other than New Bright products.
http://www.newbright.com/
SOURCE: Holiday Express Train Set
We struggled with this just today...finally figured out that you have to twist the small piece right behind the bell on the top of the locomotive.
Testimonial: "Thank you! Now... how do you keep it on the track? :O)"
SOURCE: an electricalroblem with Holiday Express train
This train set is very particular and getting it to work each Christmas is a family tradition in frustration. First you must make sure that all the pieces of track are connected properly and that the track is perfectly symmetrical and flat. We double-check the battery positions every year and find one in wrong. There are + and - signs, but they're hard to see; use a flashlight. There is a black toggle switch below and behind the red stack that toggles forward (to make the train go forward) and backwards (reverse); straight out perpendicular to the train is the "stop" position. Also, you have to start at a stop/switch station. One other note: behind the red stack, there is a smaller black stack. If you turn this, you can make smoke come out of the stack. I think I remember someone suggesting a drop of cooking oil. Hope this helps!!! Hope you get it set up for Christmas!!!
SOURCE: No power to track and/or train. Power to Holiday Express Train
Power enters through the tender. You must have the tender and the engine both on tracks and linked with electric cable.
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