Unresponsive keyboard + mouse pad

Try and external keyboard and mouse. If they work then re-install keyboard and mouse drivers by removing then first and let the OS do it.
If this doesn't work your pc might be infected. Try to clean it or save data and re-install OS, that is if the external keyboard and mouse work. If not then it is a hardware problem.

To troubleshoot this problem, first you must get a USB mouse and connect it to the laptop. Now, there are various laptop that have the ability to deactivate the pad control, it's different for every laptop, so you should check on the keyboard if you see anything that resemble the mouse pad. If it does, press it. There also could be a driver problem, just in case re-download the drivers by going to the Gateway website and click on the support tab. Just follow the instructions on the website. You should have an icon at the bottom right of your screen, where the date, battery, etc... are. Right click the mouse pad icon (if any) and check your options. If you need more help I'll be more than glad to help you out, but I'll be needing more info as to the laptop. Best of luck.

The appeal to any laptop is the ease of portability of the machine, and an Acer laptop is no different. With an integrated mouse pad, these computers can be quite the boon to those looking to have their technology on the go, but a number of issues can afflict Acer laptops, including unresponsive mouse pads. Fortunately, a few clicks of the keyboard and some driver downloads can alleviate most Acer mouse pad problems.

Take a close look at the Acer laptop mouse buttons. Make sure the exterior of the buttons are clean and that there is no grime around the edges and crevasses of the Acer buttons. Dirt on top of the mouse pad can result in slower performance or an unresponsive experience, while grime around the sides of the mouse buttons can cause problems with the pressing and depressing of the mouse. Is there any way your mouse pad has been turned off? Check into this possibility. On an Acer laptop, hitting the "Function" (Fn) key and "F7" on the key board will result in the mouse pad being switched off. Hence, you may have hit this function and your mouse pad may not actually be broken or require any repair. Hitting the "Fn" button and the "F8" key on the Acer keyboard will result in the mouse pad being turned back on again. Click on the "Printers and Other Hardware" option on your PC. This is an alternative method to the above. At this point, examine the menu that comes up and click on the button at the top that reads "Device Settings." You should then see an option to click on your Acer mousepad. Highlight this option and click "OK." Launch your Web browser and go to the official Acer website. http://www.acerpanam.com/ The above steps may not have worked, so downloading new drivers for your mouse may be necessary. Select your country of origin, then click on "Support." You will be asked to click on your country again. After you do so, click on the link that says "Drivers and Downloads" on the left sidebar. Select your product line ("Notebooks") as well as your specific Acer computer model, and then hit "Search." Click on the link that says "Touchpad drivers." Your Acer computer may only require new drivers for your mousepad. Download the .exe file and run it to install the contents to your Acer computer. Restart your Acer computer after fully completing the download and installation process. Once the restart process has completed, the driver installation will be complete and your mouse should work again.

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https://www.bleepingcomputer.com/download/windows-repair-all-in-one/

DriverPack Solution driver update software Download Windows 7 XP 10 8 and...

On an Acer, the Fn key plus F7 will turn the touchpad on and off.
Try that to see if it works.

I would check the Flex cable's first. If keyboard is not working sometimes this does not allow the pad to work. Here is one of the sites I use for repairs. Good luck and have a good day.
http://www.insidemylaptop.com/taking-apart-acer-aspire-5100-laptop/

usb is tyed in to the mouse and active key both below the mouse pad got same problem

have you tried updating the driver
or go to control panel and mouse and check the settings in there
does your laptop work with a normal mouse

Hmm have you tried an external usb keyboard ? if it works all you need to do is restore your computer to a previous date , one in which they were working :)


If not you will need to take your computer in to a profession for them to reset and flash your board, and if that doesnt work you will require replacement parts..

BTW plugging the mp3 player into the usb should not have cause that issue :)