Found this it may or may not help.
Issue 1. Hibernation mode causes the computer to stop responding (always)
Details: When pressing the case button or start menu button, computer does not go into hibernation. Instead, it hangs :
- On/Off case button stays green instead of flashing orange
- Screen blanks
- Keyboard/touchpad/mouse do not respond
- Fan starts at medium speed
- No hard disk activity
- Laptop has to be turned off by pressing and holding On/Off button on case.
- Vista starts with warning that computer has not been turned off correctly.
Issue 2. Sleep mode causes the computer to stop responding (randomly)
I have finally found a culprit for Issue 1 : this is the antivirus
software Avira Antivir. Whenever I _disable_ Antivir Guard before
hibernating, hibernation (and subsequent wake-up) proceed as expected.
As far as issue 2 is concerned, I will have to do further testing,
since this happens randomly and rarely, but this may be a related issue.
To sum it up, _workaround for Issue 1_ is:
- _Disable Antivir Guard_ before hibernating (and possibly sleep)
- _Enable Antivir Guard_ after wake-up.
Although awkward, this is the only solution I have found, short of switching to another AV brand.
Vista SP2 may or may not fix this.
Note: same issue has occurred with:
- Antivir 8 Premium
- Antivir 8 Personal
- Antivir 9 Personal
Install XP
229 views
Usually answered in minutes!
×