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New Schlage deadbolt, stuck in un-locked position.

I replaced an 30+ year old Kwikset deadbolt. It was working fine but was very beat up and looked bad. The new lock is a simple mechanical Schlage deadbolt with an exterior key and inside handle. The lock worked smoothly and I could lock and unlock it. The holes in the door were a very tight fit. I needed to tap the parts in place with a screwdriver handle used as a light hammer. Put it did fit, the old deadbolt used the same size holes. Now after two weeks, even with the door open, the handle is very hard to turn, maybe impossible to turn but I'm afraid of breaking it if I turn with more force. There has not been nearly enough time for parts to wear out and It did work fine 2 weeks ago. I locked and unlocked the door a dozen times from both sides before I left. This is installed in rental proper that is an hour away, so I want to think about what could be wrong before making the round trip to fix it.

Posted by Chris Albertson on

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knite1

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SOURCE: Schlage deadbolt will not unlock even with the use of a key?

it sounds as though the linkage that pulls the deadbolt back has disengaged... if you undo the screws from the inside of the door and remove the manual knob there will be 2 more screws holding the key lock to the door. A thin flat bar is attached to the key lock that goes through the deadbolt and into the manual knob. This bar turns with the key, sliding the bolt on its track to lock and unlock the door. Once the lock is apart check the key in the lock to see if the bar turns when the key does. then see if there is anything that may be obstructing the deadbolt from sliding. The locks are pretty indestructible so if there is a problem it may have been from the install... perhaps the door is to wide for the lock to engage properly and the lock worked loose in the 6 months that it worked.

Posted on Jun 21, 2010

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