My richmond tankless water heater is flashing code 14. Its apparently overheating. The coil wrapping plastic paper is burned with a small hole. Because it was loose and touch the hot surface of ignition chamber. Do I just have to replace that wrap?

SOURCE: Paloma PTG 74PVN Tankless Water Heater

did you check the filters on the the water valves, i am not exactly sure about your codes that are shoeing but if you could read it and post them, i know on some of the units 76 means there is low water pressure and the filters are behind 2 caps one on each side above the shut off valve take off the caps and remove the screens, clean them and replace them ,, make sure you turn off the water on both side first or you will get wet

SOURCE: My Paloma tankless water heater flashes C2 11 error code

I just had the same problem and I fixed it in about an hour or 2. First shut off the gas,water and power(unplug it) Take off the cover There are about 20 screws above the electrical circuit board. You have to remove all of those screws to remove plate that is covering the burner assembly. The burner assembly has these 3 pins that look like number 7's these are covered with build up and gas can't flow right. That's why you get the c211 error not enough gas. Take a wire brush and gently remove any build up, I also cleaned the thermocoupler which is next to the burners. It looks like a metal pin with a couple of wires coming out of it this was also very dirty. I took a can of air and basically freshened it up It works perfect now. Email me with any Q's at [email protected] Good Luck All that you need is a long phillips screw drive and a drill because its about 25 screws
The burner assembly has 2 screws all the in back underneath the assembly once you remove those 2 the assembly comes out . You don't have to disconnect any wires.

SOURCE: i have a richmond gas hot water heater model

resetting your lock out for richmond power vent

SOURCE: error code 14 shows on the remote for a noritz

This means the thermal fuse has broken and needs replacement. The thermal fuse is a white cord which wraps around the heat exchanger. It typically breaks if the unit is excessively dirty and sooted. Before the fuse is replaced you should make sure the unit is cleaned with compressed air and descaled.

Mike Butler

• 6674 Answers
• Posted on Feb 18, 2011

SOURCE: How can I get an owners manual for a Richmond's

Try this link.

http://demandware.edgesuite.net/aabh_prd/on/demandware.static/Sites-Appliance-Site/Sites-CompactAppliance_Primary/default/v1298033256538/pdf/ownersmanuals/rheem/RTG74IndoorOutdoor_owners.pdf