Try this generic it may help
https://www.portablefireplace.com/blog/electric-fireplace-stopped-working/
Testimonial: "Thanks."
Is there a separate switch for the heat
Testimonial: "Yes there is a separate switch for the heat"
SOURCE: Charmglow electric fireplace bad remote control
Here is the home site for Charmglow - you could try to call them and see what they say. I would hope they want to keep their customers:
Charmglow Products
3701 Charlotte St,
Pittsburgh, PA 15201-3201
(412) 683-6434
.aBtnGetDir {
display:inline-block;
width:107px;
height:22px;
text-decoration:none;
vertical-align:bottom;
cursor:pointer;
}
.aBtnGetDirLeft {
float:left;
height:22px;
width:92px;
overflow:hidden;
font-size:0.85em;
background:transparent url('http://sp.ask.com/sh/i/a11/shared_sprite_06.png') no-repeat -99px -401px;
color:white;
font-weight:bold;
text-align:right;
vertical-align:middle;
line-height:22px;
}
.aBtnGetDirRight {
float:left;
height:22px;
width:15px;
overflow:hidden;
background:transparent url('http://sp.ask.com/sh/i/a11/shared_sprite_06.png') no-repeat -301px -401px;
}
SOURCE: Charmglow electric fireplace flame does not
You will have to connect a 12v dc power supply to the flame motor. The controller on the board has fried. I built a regulated 12 v dc power supply and tapped it into the bulb circuit so it will power the motor when the bulbs come on. You may have to find an electrician or techie to rig this up safely.Good luck!
SOURCE: Charmglow fireplace, everything on, no heat
its either a sensor or the element most times sensor or limit.
SOURCE: Charmglow Electric Fireplace ***NO HEAT** just lights up, HELP :(
Take the fan power switch apart and clean the 2 point contacts. Also clean the 4 male studs that the wires plug into. That should solve the problem.
SOURCE: My electric fireplace model # HEF33WDG, the heat
go to ebay and put in electric fireplace heater parts, the flame motor is around 20 bucks, and the heater element around 50 bucks Good luck
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