This machine is stuck on "add a garment ' and I can't figure out how to reset and start the wash cycle... Please help

SOURCE: reset wash cycle

Changing Cycles, Options and Modifiers
Not all Options and Modifiers are available with all cycles. Cycles,
Options and Modifiers can be changed anytime before HOLD TO
START is selected.
Options and Modifiers can be changed anytime after HOLD TO
START is selected and before the start of the selected Option or
Modifier.
To cancel a cycle and select a new cycle
1. Select PAUSE/CANCEL twice.
2. Select desired cycle.
3. Select the desired OPTIONS.
4. Select HOLD TO START (for approximately 1 second) to
restart the washer at the beginning of the new cycle.
To cancel a cycle
1. Select PAUSE/CANCEL twice.
2. The washer powers down, the door unlocks, and clothes can
be removed.
NOTE: If the water level or the temperature is too high, the
washer will drain automatically before the door unlocks.
To change Options or Modifiers after the cycle has started
1. Select PAUSE/CANCEL.
2. Select the desired OPTIONS or MODIFIERS.
3. Select HOLD TO START (for approximately 1 second) to
continue the cycle.
To drain the washer manually
1. Select PAUSE/CANCEL.
2. Select DRAIN/SPIN.
3. Select HOLD TO START (for approximately 1 second) to
begin the drain.
4. When the spin is complete, the door unlocks. Items can be
removed from the washer.

SOURCE: Will not restart after adding clothes

Press and hold "end of cycle" button for 3 seconds, on the right side of panel. Wait for 2 minutes before trying the door. This is the child lock feature, do it again & it locks.

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SOURCE: add garment light stays on after garments are added

It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.


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SOURCE: My washing machine stops sometime during the

This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" "DLE" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.



1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.


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SOURCE: My Kenmore Elite Oasis HE washing machine is

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

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