Troubleshooting a network is a multiple step process.
1. Establish that your modem is working properly, and plugged in. As per the diagram shown here:
2. double check to make sure that the network cables are seated properly, and plugged in all the way. the PC link light should give you an indication for modem-side- the LED light around the network cable jack on the laptop should give you an indication PC-side.
3. check on your laptop for any security software that may restrict new networks from being detected and disable them to test. For example, Symantec or Mcaffee Firewall can sometimes block a "new" network from being detected.
4. Completely shut down the laptop and unplug the power cord from the modem. Plug the modem back in. Wait around 3 minutes for the modem to initialize and do it's thing- then turn on your laptop and see if this resolved your issue.
If this doesn't work, you may want to try other things, such as resetting your network, and removing/re-installing your network adapter drivers.
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