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Posted on Aug 03, 2009

Xerox Model 2515 Will not clear Toner Empty Stop Error

My client's Xerox Model 2515 will not clear ''Toner Empty'' Stop Error after being transported (on a slant) from one facility to a new locatoin.

I cleaned the massive toner spill - mostly due to improper toner installation, and partly from improper transportation. I have replaced (and consumed) two new toners, and the error will not clear. The copier continues to post the ''Low Toner'' light and ''J'' error code.

I have cleaned all sensors, the entire paper path (including the Corona Wire Assembly and Fuser assembly) and manually primed to toner hopper. I'm assuming the ''Toner Sensor'', which is located at the back/bottom of the Toner Hopper needs replaced, but cannot find a part number, or a part online for this.

I do not have the service manual. Perhaps I'm missing something?

Any help would be greatly appreciated - thanks in advance
-- Mike

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  • Posted on Aug 18, 2009
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I had one today with a toner low light with new toner installed. Turns out they broke the green cartridge retainer clip.
The toner sensor pn# 130K45680 btw.
let us know if it was the sensor.

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