Question about Samsung Office Equipment & Supplies
1, Paper jams occur when papers are stuck inside the laser printer. It affects the entire printing process. Lift the scanner unit and open the jam cover. Raise the fuser dummy cover. Discard the jammed paper by pulling it outwards gently. Close the fuser dummy cover and the jam cover.
2, Lower the scanner unit. Open the middle cover and take the toner cartridge from its slot. Remove the jammed papers and reinstall the toner cartridge. Close the middle cover and the scanner unit.
3, If the paper jam error still occurs, look for paper jams in the input tray area and remove them.
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Posted on Oct 16, 2018
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