I have a Bellini 2 zone ceramic cooktop. With a copper based pot on top of one of the cooktops, it is only showing Lo and can't increase the heat. How can I make this work?

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Mine cracked and I ordered a replacement shipped overnight. I can't get a repair person out before Christmas. Is it easy to do it myself?

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from the counter top or the metal cabinet its in

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Scott,
On each of the heating elements there is a thermostat that does two things. It is a high limit safety thermostat and then a different set of contacts turn on the hot surface light. Unfortunately, you can't just replace that part. You will need to isolate which element it is with a mutimeter and replace the entire element.When you turn one of the units on high you will see a dark line under the glass running 1/2 way across the elements. Those are the thermostats... Find the defective one and the rest is pretty simple to replace

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I know that some people have mentioned that it looks like it's on, even when it's off. Depending on how the light hits it, it can look like it's glowing a bit. This would be normal.

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We are having the same issues it sounds like as Larry is...