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Johanna Posted on Sep 27, 2018
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My Hoover vacuum has a retractable cord that won't stop retracting. This problem (that the cord will no longer stay pulled out) emerged after I cleaned out a series of clogs in the machine.

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Al Finnell

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  • Expert 127 Answers
  • Posted on Jan 01, 2019
Al Finnell
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Go old fashon.... extend the cord, tape it, then just coil the cord up when not in use.

5 Related Answers

Anonymous

  • 625 Answers
  • Posted on Aug 20, 2007

SOURCE: Electrolux Lux 7000 retractable power cord

The trim pieces along the sides just pull off seperating the two housings. The back portion where the retract drum is is held by two plastic tangs on top inside. use a screwdriver to pry the ring down to dislodge the tangs. the bottom part will lift off. remove the front part using two screws just below the hinge. the retract has a long coil spring wound around a free spinning hub. there are two "tangs" inside that engage a ratchet-pawl assembly. you'll need to rotate the drum to rewind the spring onto its hub.

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Anonymous

  • 1 Answer
  • Posted on Jun 27, 2008

SOURCE: Electric cord will not retract

I found the solution from another web site. Removed the reel coil, cleaned it of lint, etc. replaced it and it is now working. Thank you for your relpy

ukvacfan

Ryan S

  • 328 Answers
  • Posted on May 08, 2009

SOURCE: electric cord won't retract

Depends on the machine. If its a Sebo K model then usually pulling on the cord will re-automatically retract the cord anyway. Any other brand and it will need to be replaced by a qualified repair.

Anonymous

  • 2 Answers
  • Posted on May 23, 2010

SOURCE: S3765

The hardest part of fixing this is locating and removing the 5 Phillips-head screws without stripping the heads. There are 2 of them at the bottom front, 2 at the top back (above the wheels), and 1 at the back under the dust canister. After they are loosened/removed, you can remove the entire top cover of the vacuum (be careful with the wiring harness), and then the black plastic piece above the cord rewind reel. You can then easily remove the rewind reel, free the snagged cord, and reassemble.

Anonymous

  • 3 Answers
  • Posted on Feb 12, 2011

SOURCE: I have a Kenmore Vacuum

The retraction mechanizm is likely jammed. Mostly likely the cord has jumped it's groove in the retraction wheel/hub. If you are good with tools there is a 70% chance you can get it to work again with a basic DCR operation. Most mechanical problems can be solved using this simple rule: Dissassemble Clean and Reassemble.

CAUTION: The retract mech has a powerful spring inside, avoid exposing. Most retract mech units are rivoted closed so consumers won't poke thier eye out.
CAUTION: UNPLUG THE UNIT

Open the unit from the bottom and the top lid of the canister should come off.
The retract mech should be obvious as it is where the cord comes into the unit.
Look for the cord being bound by iteslf either on top or underneath (lie two cordes in one groove)
Remove any binding.
If you see no debris or obsticals for the cord to retract (where it is getting stuck)
Your spring could have sprung!
Do you feel and retract at all?
Can you locate the releae mechagnism?
Does the Release button seem to function? When Pressed it should take pressure off of the cord hub.
The retract mech may need replaced. Overall the cost will be about $60 for parts.

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Either the cord inside is caught on something or the retraction spring is broken.
Try to pull it out further, if you can feel any spring-back then most likely the cord is caught, maybe on itself.
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spring in cordreel is sprung. cord is probably on last leg. Go to vac replacement parts online store and order a new one.
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I had the same problem with my Hoover s3639. The cord rewinder started squeaking, and retracted less and less of the cord each time, until it finally stopped retracting the cord at all. Here is what I did. I hope it will work for you as well. Open the covered tool storage and remove the tools. You should see three screws. Unscrew the screws. Remove the cover. You should see the motor for the vacuum and the cord rewinder. Between the vacuum motor and the white wheel where the cord is, you should see two brass wheels that turn into each other in order to operate the cord rewinder. Spray a small amount WD-40 between the two brass wheels. This should solve your problem.
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Returned the sweeper to Costco for a full refund and bought another.
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I'm assuming that you have bought the new retractable cord assembly. If you have so, I believe the cord should retract going counter-clock wise (pulling it makes it spin clockwise).
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Sebo K 3 Vacuum

I had a problem with my K1 Komfort model which sounds similar to this. I initially thought the cord was too short but the machine wouldn't give out anymore and retracting was difficult. A Sebo engineer/helpline told me to pull roughly on the cord, of which I did and was rewarded with 2 metres more than what I thought I didnt have! So, perhaps if your machine isn't retracting properly, give the cord a rough pull with gloves on, or a strong grip - the cables on the K series are notorious for stopping up. Afterwards wipe the entire cord down with furniture polish; it will retract much more quickly.
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