Hey, Need assistance in troubleshooting this error. Kindly help
Method 1: Remove and re-add the email account.
Remove or delete an email account from Outlook
Add an email account to Outlook
Method 2: Install Office Update.
Open Outlook.
Click on File.
Go to Account.
Under Product Information, choose Update Options and click Update Now.
Once the updates are completely installed, relaunch Outlook and see if the problem occurs.
Method 3: Repair the Office program.
Right-click the Start button (lower-left corner).
Select Apps and Features.
Right-click your Microsoft Office suite and select Change and then choose Online Repair.
Click Repair and follow the on-screen instruction to continue. Restart your computer and check if the concern is still happening.
Regards,
Peter
The first thing that you can try is to scan your PC for viruses, there could be a chance that such error are sue to some infection on your PC.
If still face this error refer to read this article to troubleshoot it here: http://www.pitechinfo.com/blog/resolve-microsoft-outlook-error-0x800ccc97/
Possible suggested steps which may help:
https://www.experts-exchange.com/questions/28965011/Error-0x800ccc97-outlook-2013.html
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