Hose setting, no suction through hose but not clogged. floor setting still works

SOURCE: Hoover z400 clogged

There should be a bottom plate covering the brush roll that you can remove, if you can't dig out the what is in there, try using your hose and suck it out from the bottom, maybe you will be able to get it out.

SOURCE: Hoover Windtunnel

Mine does the same thing. There is no suction. I found that there is a door that opens when you tilt the handle in the down possition. I think there should be a spring in place so it can open. Until I find a replacement spring I have to open the door manually throught the opening under the light.

SOURCE: hoover empower lost suction

The first thing you need to do is remove the debris bin in the front. Turn on the vacuum and feel if there is any suction at the bottom of that compartment. If not then your problem is not a simple blockage and you can stop reading this right now, if you do feel good suction, you're in luck.

The problem is almost assuredly a blockage of some sort. The Hoover Empower's greatest feature is its simplicity of design which is basically a 12 amp motor creating a powerful suction over a very short path as vacuum cleaners go.

While you still have the debris container out of the machine, disconnect the accessory hose from its mount on the right (or "passenger") side of the machine and blow through it. You should plainly feel your own breath coming out of the rectangular slot in the area behind where the debris container mounts.

If you don't feel it, or if it is not strong, well there's your problem. You will need a Torx driver set to remove the 13 screws that hold the back of the vacuum cleaner on and the accessories hose in. Unless you are a total tool geek, you probably won't have anything like this around but you can pick up a set of Torx head screw drivers at any decent hardware store. The look like an Allen wrench set but the ends are different. Look at the screw heads and you'll see what I'm talking about.

Once you remove the screws, the rest of the job is a piece of cake. Brush out or wipe down the air channel and clear the accessory hose, put the rascal back together and buy yourself something nice with the 70 or 80 dollars you would have been charged to do the same work by someone else.

Gregory Glaser

SOURCE: brush spin,good suction at hose, no suction at

Air passage from back of brush head, through the joint, and up to bag, may be blocked.

SOURCE: Hoover 6446 900 WindTunnel Bagged Upright has

check for a clog in the brush hose