What is a cassette 1 failure in a Kyocera Printer?

some clue of 'make model (what it is)' helps, but here you go.


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Kyocera P6130cdn- "Cassette 1 Not Loaded" Message

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The "Cassette Not Installed" error message on the Kyocera Ecosys M6635cidn typically indicates a problem with the paper tray or cassette. Here are a few things you can try:

1. Make sure the cassette is correctly installed: Check that the cassette is inserted correctly and fully into the printer. There should be a click sound when it locks into place.
2. Check the paper settings: Make sure the paper settings in the printer driver match the paper size and type loaded in the cassette. You can check this in the print driver settings on your computer.
3. Check for paper jams: If there is a paper jam, the printer may think that the cassette is not installed. Open the printer and check for any paper jams or debris inside.
4. Reset the printer: Try turning off the printer and unplugging it from the power outlet. Wait a few minutes and then plug it back in and turn it on. This will reset the printer and may resolve the issue.

If none of these steps work, it may be necessary to contact Kyocera technical support for further assistance.

open cassette tray or the whole thing.
what does failure mean.?
at what step did it fail, and how.
elaborate that. thanks

Question edited for full 'make model (what it is)'.
Question moved to Kyocera.

Try a power reset. Remove cassettes. Pull mains plug for 2 full minutes. Reconnect. You should get a 'No Cassettes' message. Insert cassettes.

If that doesn't work, you will need Kyocera Service for this business machine. Some ideas in the link.

https://www.google.com/search?q=km+2560+not+detecting+cassettes

..

Go to Adjust/Maintenance>Service Settings>Enable Repair Unit.

you can try 1087 1087 then 906 it might work

Could be the rollers in that cassette are worn and causing a delay jam (Not picking the next sheet up) Try cleaning them.

Remove the cassette and remove any torn paper that may be stuck in the cassette port.

Download the KPDL drivers and after they are installed go to the printer properties, then device settings and select how many paper feeders you have "in addition" do the 1st tray. So if you have two trays just pick "one" for that option. Then you will be able to scroll back up and choose what paper type it is.

Lastly, set your Printing Preferences in the properties if you want to specify a specific tray/cassette to print from or just let the printer auto select.

Try cleaning the paper feed rollers for that cassette. Sometimes the rollers get dirty causing the paper to slip and not feed from the cassette causing the machine to register a paper jam.

The rollers can be cleaned with rubbing alcohol and a cloth.