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Lee Anderson Posted on Sep 11, 2018
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I have a new pc with Windows 10 and my digitizer MB V2.0 for a Janome 11000 won't transfer from my old pc nor will the new computer recognize the dongle.

1 Answer

Bill Boyd

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  • Janome Master 53,816 Answers
  • Posted on Sep 11, 2018
Bill Boyd
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Down load the drivers for that model sewing machine from the machine manufacturers web site that are compatible with win 10 operating system

5 Related Answers

Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Jun 27, 2008

SOURCE: Loaded 3D Embroidery software on

Try to install the software from the download as its latest version its will prompt you to remove the old version on your computer and follow onscreen instruction you be able to install the software...........

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Anonymous

  • 3 Answers
  • Posted on Jul 09, 2008

SOURCE: janome customiser 11000

When you backed up you probably only backed up documents. The executable files that make the program work are in program files and folks seldom back up program files. It was pre-installed on your pc? How weird. I believe the only thing you can do now is to go buy Customizer 11000. Check ebay and the yahoogroup sewitsforsale to see if there are any used copies. It's not an expensive program, and frankly, you don't NEED it if you have Embird, which does all Customizer does plus more.
HTH

Anonymous

  • 15 Answers
  • Posted on Apr 10, 2009

SOURCE: Looking for Dongle and Power Cord for Memory Craft Digitizer 2000

The only way to get a new dongle for your software is to purchase a new software package.

You can call Janome and ask them ... but I'm 99.9% sure that they'll tell you the same thing. :(

Anonymous

  • 15 Answers
  • Posted on Apr 15, 2009

SOURCE: Digitizer 2000 - Dongle ?

I'm going to assume that you mean the Digitizer 2000 software.

Unfortunately, your best bet will be to either wait and see if another copy (complete with dongle) shows up on eBay or upgrade to the Digitizer 10000 version (while Customizer 10000 is NOT compatible with the MC9000, Digitizer 10000 IS), either via your local dealer or snagging it on eBay.

Right now, there's two auctions on eBay for the Dig 10000. It seems to run roughly around $300-400.

Best of luck to you!

deborahcha

  • 371 Answers
  • Posted on Feb 13, 2010

SOURCE: Loaded autodigitizing onto our new computer with

There is an update for dongles and windows 7.

Info on Husqvarna Viking website - http://www.husqvarnaviking.com


When installing the 4D Embroidery System onto Windows 7 computers, the dongle drivers may not initially work correctly, as the 4D Embroidery System installs a set of dongle drivers which were created before Windows 7.
Download and install the latest dongle drivers prior to installing the 4D Embroidery System. Failure to do this, may result in the "Dongle driver not found (E0009)" when you try to open the 4D modules.
Please follow the steps below to install the latest dongle drivers BEFORE installing the 4D Embroidery System

  1. Download and install the latest Dongle Drivers.
  2. Insert your 4D Dongle.
  3. Install your 4D Embroidery System software (and all updates).
  4. Open your 4D Embroidery System software to confirm that your dongle is working correctly.
If you installed the 4D Embroidery System software before installing the latest dongle drivers and if you experience problems such as the error message "Unable to start hasplms service..."; download and install the latest Dongle Drivers.

Link to dongle drivers - http://www.vsmsoftware.net/downloads/HASP/haspusersetup.exe

Good luck.

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Have you tried customer service for the software of your machine?
sometime it depends on the window your using you might have to keep using your old laptop. I had to revert back to an older model computer in order to continue with my machine but it was a different sewing machine. Check with the cs of you software im sure its cost you a lot. Hope that helps
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I believe there is a new download to make these work with windows 7.

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http://content.janome.com/index.cfm/LearningCenter/Software_Updates
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Janome customiser 11000

When you backed up you probably only backed up documents. The executable files that make the program work are in program files and folks seldom back up program files. It was pre-installed on your pc? How weird. I believe the only thing you can do now is to go buy Customizer 11000. Check ebay and the yahoogroup sewitsforsale to see if there are any used copies. It's not an expensive program, and frankly, you don't NEED it if you have Embird, which does all Customizer does plus more.
HTH
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Usb drivers

go to driverskit and download it
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