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MERLYN E LESLIE Posted on Sep 11, 2018
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I am trying to print a card on 110# card stock and it gives me a paper jam. Is there a way to adjust the printer for heavy paper? my printer is a brother MFC-J5910DW. Any suggestions?

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Andrew Henderson

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  • Brother Expert 394 Answers
  • Posted on Oct 01, 2018
 Andrew Henderson
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Your machine should be able to handle a 110gsm card stock. In your computer printer settings you should be able to change the paper type to either card or heavy/ thicker paper. If the card stock is quite stiff your machine will not be able to bend it around the paper feed roller regardless of your print settings.

5 Related Answers

Anonymous

  • 24 Answers
  • Posted on Sep 24, 2007

SOURCE: Printing on heavy cardstock

HP recommends papers with ratings of at least 90 for brightness and 75 g/m2 (20 pound) weight. before u proceed....remove the rear access door to reveal the rollers.Take a slightly wet cotton cloth and wipe the rollers in the upward direction 4 times.Close the rear access door. now do as said - START -PRINTERS & FAXES -CHOOSE THE PRINTER ICON THAT HAS BEEN HIGHLIGHTED WITH A CORRECT MARK. - RIGHT CLICK - PRINTING PREFERANCES - PAPER/QUALITY TAB - CUSTOM -Create a new custom paper size that is dependable on the paper you are using - type a name & SAVE -ok -ok -try printing if the problem still insists the report back and do mention which tool you are using for the printout. if its heavy pearlized paper then i do not think th eprinter would accept it . it maintains its own standard weight to detect the paper.

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Anonymous

  • 93 Answers
  • Posted on Mar 14, 2009

SOURCE: can not get the card to feed the printer

This printer isn't designed to take heavy paper, only office standard, and slightly heavier for smarter documents / photos. Best idea would be to print one on smart bright white paper (or desired colour), and take it to a copy shop where they can print onto card. The problem is that the thin paper will easily roll round the rollers at the back, however the thicker paper can't, and therefore jams with the rollers tickling the end of it.

Good luck, and congrats on wedding :)

Anonymous

  • 89 Answers
  • Posted on May 31, 2009

SOURCE: paper jams with thicker stock paper

Your pickup tires on the printer may be worn, how many prints have you made on this printer. it may be time for a maint. kit.

Anonymous

  • 220 Answers
  • Posted on Jul 15, 2009

SOURCE: Jamming when Print heavy paper on Samsung 510

printer only handles up to 120gsm,any thicker will jam.

Anonymous

  • 82 Answers
  • Posted on Nov 29, 2009

SOURCE: I AM TRYING TO PRINT HEAVY STOCK CHRISTMAS CARDS -

If its heavier than 60 to 105 gsm (16 to 28 lb), then your printer can not take that type.
HP Specifications
Unless there is a manual feed on the back, the paper won't be able to bend well inside of the printer, hence the jam.

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It will only work if the printer supports feed through from the back. If the paper has to go in the same side of the printer that it comes out it will jam.
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I AM TRYING TO PRINT HEAVY STOCK CHRISTMAS CARDS -

If its heavier than 60 to 105 gsm (16 to 28 lb), then your printer can not take that type.
HP Specifications
Unless there is a manual feed on the back, the paper won't be able to bend well inside of the printer, hence the jam.
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I had a paper jam, and now every time i try to print it jams the ink cartrages , one paper jam and now it will not work

Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
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Paper keeps jamming

To print card stock you must us the manual slot in the front of the printer and feed one at a time. Also open the back flap door so the card stock can exit out the back instead of trying to bend around for the try. That will give you the staight paper path that your thick stock needs.
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