Question about Photography
Have you tried checking with the manufacturer. This is usually the best place to start with questions like this. They will be able to tell you if the remote is still available, and how much it costs.
Posted on Sep 02, 2018
Testimonial: "can't find Smartparts website to get order number or price on remote"
The primary software is going to extract all the images, put only the images you want on the card, then insert into your picture photo frame.
Posted on Jan 08, 2009
We finally asked the store about our problem. The salesperson finally just gave us a different remote control. Now it works fantastic. I find that the SmartParts Customer did not return our call nor answer our e-mail. So much for their customer service!
Posted on Feb 22, 2009
Are using a memory card. If yes, than go to "my computer" than click on drive that has memory card. (probably i: drive)
The Music file is probably is mp3. Pictures are DOC
Posted on Jun 02, 2009
The setup file is on the frame. Connect the frame to your computer w/ the USB cable. Go to MY COMPUTER. Look for your frame as a removable device and open it up. There is a blue icon called "setup." If you click on it, it will start to download to your computer. If you can't find it, you can download from Smartparts website at this link:
Posted on Jun 26, 2009
To remove a picture, connect the frame to your PC via USB. you should see the frame appear as a drive, in my case,
open the drive as Explore, you can now see the pictures, and delete what you no longer want.
you can download the software from
Posted on Oct 05, 2009
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