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How to fix 097 error on Epsom 3620 - Office Equipment & Supplies

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Akki Jordan

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You need to clean clogged Epson print head nozzles. Most probably this would fix the issue. If still, there's an issue then below article from ValidEdge might help you out.

Solved 5 Ways to Fix Epson Error Code 0x97 ValidEdge

Let me know if it doesn't help.

Posted on Sep 08, 2018

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Terry

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Posted on Aug 29, 2018

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I have a Epsom we 3620 with the error 0x f1 how do I fix it


This relates to the print head not being able to completely pass from the left to right side during startup. I had a plastic carriage on the one side that was stuck in a position that stop the carriage from make the complete run from side to side. When I forced the plastic carriage down and it clicked into place the error stopped and the printer started up normally with no codes.
If anything is causing the print head to not travel completely from left to right during startup, this will probable cause the code. It will be hard to see if the print head is being obstructed if you don't remove the sides.
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If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

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Generally the fix for most "e 90" error messages on Epson printers is to check under the hood of the printer for something that is there and shouldn't be, eg. glue stick, pencil, paper jam, etc. Most e 90 error messages are solved by simply removing something that shouldn't be there. If, in fact, that doesn't fix it, you should try removing the printer catridges and re-setting the printer. If this still does not fix the problem you should try contacting the Epson Customer Service department and try and get a replacement printer, considering this is surely a hardware issue.

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