Question about Sanyo DSC-SX500 / VPC-SX500 Digital Camera

3 Answers

Need help quick

I have a sanyo digital camera VPC-S500. when selecting a pic it locks up and showed decodeErr. i have to take the batteries to get to unlock. please help////// When I go through my pictures decode error pops up and my pictures lock and I have to open the battery part and take the battery out on put it back in for my camera to unlock...

Posted by Natiffeia Hunter on

  • 6 more comments 
  • yaboydarryle Dec 05, 2007

    I Have a Sanyo VPC S500 Digital Camera and when I try to look at my pics a decode error message appears and i have to take the batteries out and turn it back on. The only way i can view my pics are by takin a picture and viewing it after I take it. Whats the problem and how do I fix it?

  • Anonymous Dec 05, 2007

    when i open my camera it says decode err

  • Anonymous Dec 06, 2007

    when i scrool through my pictures decode err pops up and i have to open battery door to unlock but as soon as i try it again it does the same thing HELP PLEASE!!!!

  • harleyg71 Dec 25, 2007

    Having same problem: Decode Error when scrolling through pictures on camera. Have to take batteries out and put back in.

  • pinkie 100 Jan 14, 2008

    whenever i'm going through my pictures on my sanyo vpc-s500 it locks op on certain pics and says decoding error then i have to take the batteries out to unlock it then it does it again on that same pic. it started after i imported some pictures on my computer and it started right after i disconnected it and i went through it. so i tried to find the pics on my computer and they were there, so i tried to find a way to put them back on my camera but i couldn't.

  • eriot Mar 29, 2008


  • Anonymous Jun 11, 2008

    Same as the others - after transferring pics from Sanyo VPC-S500 to computer some of the pics on the camera lock up citing decode error when you try to scroll through them. Then you have to remove batteries to make camera functional again. It's really wierd because it is only on a few of the pics and it doesn't happen every transfer!! Very frustrating. From Greg

  • Anonymous Sep 11, 2008




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I had the same problem just this morning...but I fixed it!

If you have manipulated any of the files on your opening them on your computer and modifying them...then the camera won't decode them. This is because the dimensions change and exceed the dimensions of the camera. Try returning your pictures in your camera file to their original state and saving it to the camera. Don't forget to delete the ones that don't work. This should work.

Posted on Nov 22, 2008



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I need help when i take a picture outside it come out on my screen its black i dont know want happened to it someone please help me out with this problem

Posted on Jun 16, 2013



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Screen says "card error"
can this be fixed without service

Posted on Jun 17, 2008

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1 Answer

Need a driver for my Sanyo VPC-S500 digital camera. Unable to locate disk with the driver on it.

You may not need a driver for this camera. I assume you are using a computer with Windows installed.

  1. Go to settings on the camera by rotating the dial to the wrench icon.
  2. Turn the camera on and select Set-Up 2
  3. Select USB
  4. Select PC

Your camera is now ready to use with your computer.

Now plug your camera into your computer and check under My Computer for the drive to show.

You should be able to double click on the icon to open the files on your camera and copy them to your computer.

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SD cards have a slide switch along one edge. The position farthest from the contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card. If the switch is already in the proper position, slide it fully the other way and then back again.

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Sadly not, when you format the card or memory, it wipes it clean off the system. Unlike Hard Drives, there is no magnetic trace from which you could reconstruct the data. Sorry it's not good news :(

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Is your battery fully charged? can you take pics with it pluged in? Is your memory full?

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Are you getting some sort of an error? It may be that you have your memory card on read only mode.

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i have a problem with my camera is given me a decodeErr what can i do

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Need help quick

you have a picture upside down if u turned a picture on ur computer put memory card in computer and turn picture how u took it decode error will go away

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