My staples one touch stapler is jammed. It is not high capacity the black button at the back to release the thing that holds the staples will not move

SOURCE: Disassembled the stapler now need diagram to reassemble

Found user manual online but no parts breakdown, I have a phone number at 1-800-343-9329 and they might be to email you the breakdown. Wish I had better info but this is all they furnish online.

SOURCE: I have a Swingline Optima Heavy duty manual

You may nave too many staples remove half of them and see it that helps

SOURCE: my swingline electric stapler model 42130 is

Taking the stapler apart is a complex task if you can figure how to do that.To dismantle the stapler, slide back the top, remove two small screws on both sides, six on the bottom, four of the screws are under the sticker so you must peel off the sticker, you must also remove the sticker on top. There two tiny shinny screws at the bottom once you are inside. Now you have access to more screws you can take off to get to the staples place where the jam is. Watch cables where they are plugged to in case they come off. If you are are a mechanical technician or technically inclined you might be able to fix this yourself but you must be very patient.

SOURCE: electric stapler won't staple

On the side of the stapler are the instructions - no joke - stick a flathead at the lip of the metal striker and push the flat head up - while pushing the realse at the back - use A LOT of force - that is how ours popped open. It was jammed in the back with several staples that were not visible as a jamb in the front where the staples come out. the whole magazine will pop out when it is freed.

SOURCE: Swingline optima 45 electric stapler cartridge won't reset

call gbc 1-800-541-0094 it has a 5 year warranty. they will send a new one.