Question about Motorola Televison & Video

1 Answer

REPAIR A motorola DCH6416/2380/000/160

LOST POWER TO HOUSE . NOW CABLE BOX WILL NOT WORK

Posted by Anonymous on

Ad

1 Answer

david bugden

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Habit-Forming:

    Visited the website for 3 consecutive days.

  • Expert
  • 154 Answers

You may need to unplug all plugs and replug one at a time. If it is pvr or digital you may need to reboot your modem , unplug and replug all plug on the modem.. They oxidize sometimes and need to be pulled out and pushed bk in to reestablish connection.

Posted on Aug 19, 2018

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Display error no audio also

The problem may be your cable box. If your box is a Motorola , swap it with another possibly from another room in your house. I have run numerous service calls in Dallas / Ft. Worth area only to find the cable box by {MOTOROLA} WAS DEFECTIVE.. Your cable company should also exchange it for free. If the tv does turn out to be the problem, suspect the 24v or 12v from power supply to be low. Probable cause defective capacitors or regulator ic's, or associated zener diodes or open resistors. GOOD LUCK AND LET ME KNOW HOW IT TURNS [email protected]
0helpful
1answer

Front power indicator blinks, clicking/high pitch sound

  1. This how to is to repair hard drive, software and some firmware issues that can arise on specific cable DVR and DAC and DCT boxes, First instructions are for Scientific Atlanta hardware. Firstly, one should be certain that the cable box has the coax (cable antenna wire) hooked up to the CABLE IN or RF IN on the box itself and be connected to a "hot" outlet - one that you KNOW works. Test it by connecting a TV directly to outlet. If you get a weak signal, the box will too. Digital boxes require a clean SNR. Remove in-line "surge protectors" on the coax. These prevent the signal from being sent by your cable provider to your box.
  2. Scientific Atlanta DVR or High Def boxes:These need to be "booted" or reset when certain errors occur. No audio on certain channels when SAP is NOT set to ON and confounding error codes that one can't seem to get out of. Common yet confounding errors are : No Audio on DVR Playback. No Audio on Certain Various Channels (ruling out SAP which can be enabled through the box, OR the television set itself) there are easy ways to test. If some channels audio is in Spanish when they are normally in English...the obviously you will check SAP first.
  3. Disc errors. On screen error on your TV that says something like..."there are problems with your storage disc.." or upon DVR playback instead of playing your program it loops upon itself and plays nothing.
  4. two different steps to reboot box: Simultaneously press VOL+ VOL- and "INFO" buttons on box itself, not from remote. Box will then display "bOOt" and shut down totally. Do not press ANY buttons or try to power on said box. Wait for the correct time to display on the box. This process can take anytime from 40 seconds to hours, depending on how fast the cable company's servers are responding at that moment and whether or not you have enough of a cable signal to fire up the download process. If you call customer service for your provider if this does not work, most likely a truck roll will be run for a tech to come out to your residence to fix the signal issue.
  5. When the correct time display is on the Scientific Atlanta box, THEN power on box and problems should be solved. An alternate way to reboot box is to simply unplug unit from power supply and replugging it in. Simply powering it on and off with the POWER ON button will not solve anything.
  6. On a Motorola box and/or DVR, the easy VOL+ VOL- and INFO will not work to reboot. Remove AC power plug from wall socket and wait 30 seconds to a minute while box is powered ON. Plug back in to wall socket.Box will "do it's own thing" and power itself on on it's own after the cycle has been successful (30 - 60 seconds) and the box should power itself back to the ON without you doing anything. Time will not display on Motorola"General Instrument boxes unless you set it up to do so in the settings mode.
  7. Common IControl/On Demand errors:
  8. MOTOROLA BOX Error 225 : A billing lock to prevent you from ordering pay per views. If your account is past due, or if you have an order to move to a new address in the service provider's "system", this is a preventive measure to keep customers from loading up tons of expensive pay per views and skipping out. Your cable company cannot over-ride this error. If you are not in above situations, your provider can "up" the limit on the box and clear it so you can order PPV through your remote control.
  9. SCIENTIFIC ATLANTA: for above mentioned error code, your SA box will display not a code but a prompt to contact your provider by telephone. Same issue.
  10. MOTOROLA BOX ERRORS 204...203.. 207..these may be easily solved by simply reseating the coax and then rebooting box.
  11. SCIENTIFIC ATLANTA ERRORS 2207: reboot box. This is a general code meaning the box has lost contact with the server. All of your iControl /On Demand orders come through your local cable head-end's servers. If and when it gets overloaded and times out, error 2207/207 will happen. Most of the time this is temporary. Reboot box, try again in 15-20 minutes.
  12. DVR BOX not displaying/recording/playing items:
  13. Reboot. Good chance of fixing.
  14. If your TV displays "One Moment, Please. Your Channel Should Be Available Shortly..." this is a SIGNAL issue. Reseat the line running from wall to the CABLE/RF IN on the box and at the outlet at wall. If no joy, call cable operator.
0helpful
1answer

Intermittent cable or modem problem

Check the connectors on the in-house cable, if they can move in their sockets slightly, they may become intemittent as temp and humidity changes. If you can replace the cable with a new one of a known brand. If not try pushing cable plugs all the way into each socket and surrounding the plug with Blu-Tak to stop any slight movement. If this does not work, check or replace the power supply for the modem, it may be occasionally dropping its voltage, due to other power demands within your house. A good quality power supply will keep a stable voltage for your modem.
0helpful
1answer

My Motorola dct700 is turning on and showing the guide page but says channel should come on soon had been this way all day, nothing wrong with the cable trying to get it on rather than waiting for tech. I...

This only happens under 2 conditions. 1) you are not getting signal or 2) the box is bad. Now if you have cable in the rest of the house it could be a glitch with that box. Sometimes the box doesn't communicate to the cable co or vice versa. By resetting I'm assuming you disconnected power from the wall and waited over a minute. A call to the cable co will be needed to resend a signal over the line to activate it. Some cable co can even do this by an automated system. If the box is bad, well you gotta call them anyway.
3helpful
1answer

Keeps losing connection? charter says no problem with them, motorola is no help.....

Check / replace the power supply. Also check your cable. If you have access to where the cable comes into your house, try connecting a brand new cable at the box and connecting to the modem. If that solves it, then you need to have the house cabling checked / replaced. If not, then there is most likely a fault with the modem. Do you have any friends with cable Internet you could check out the modem at their house? Maybe swap cable modems with them for a short time to see if the fault travels with the modem. If both work at your friends house and neither work at your house it is is a problem with charter and they need to come out and verify the signal strength if they have not done so. If the problem is intermittent, is it a particular time of day? Cable services theft is a big problem and somebody may be tapping in to the line causing signal loss.

If none of the above helps, post much more information and what you have done to solve the problem.

Best of luck, Jim
5helpful
1answer

Error code E 68

The error code and the statement that the cable company can't access the box indicates that either the box has a hard fault or the communication path has been corrupted. A hard fault would require your cable company to repair or replace the box. The communication path can be corrupted by failure of splitters, connectors or cables, which doesn't "just happen" often but is a possibility. It sounds like the cable drop to your house is split prior to entering the house, therefore, I would recommend inspecting that area to determine if the exposed cable/splitter has been tampered with or damaged. If there are other cable access points in the house, then there are other splitters that should be checked. BTW, have you tried plugging the cable directly into your set to see if the set's built-in NTSC/analog cable tuner can receive any signal? This could help rule in/out connectivity issues or 6200 stb failure.
0helpful
1answer

Phillips dvr won't power up. Lost power at house

Try hooking it up to another (working) electrical outlet. If that doesn't work, there's several possible problems.

The most likely is that the box was fried when a larger-than-usual current traveled down the line (or even down the coax if lightning struck and your system isn't adequately grounded); the electrical outlet is either pushing too much or too little power; or your house's ground polarity is reversed.

More than likely your box is bad. If you don't know very much about electrical systems, don't go messing with your ground or any outlets without a wall plate.
0helpful
1answer

Lost channels due to power outage channels were cable. screen is blue for channels we want but on top of screen will give channel# we lost channels 16 & uo.

do you have set top box or basic rescan the channels if its a box call your service provider and since its cable depending on the provider and what type of housing you have it would most likely be the connection out side coming into the house may have a short and will cause channel loss would suggest making them fix it make sure it is not only that tv first also
40helpful
6answers

Remote Control Code for Motorola Cable Box

I have a Motorola cable box and used code # 051. Works great. Can't find a code for DIGISTAR tv though. If anyone has one, shoot it to me at [email protected]
Not finding what you are looking for?
Televison & Video Logo

Related Topics:

226 views

Ask a Question

Usually answered in minutes!

Top Motorola Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76823 Answers

Joaquim Martins

Level 3 Expert

1128 Answers

ray gallant

Level 3 Expert

73774 Answers

Are you a Motorola Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...