The lift on the pfaff 6500 seems to be stuck - PfaFF Sewing Machines

To access the top of a Pfaff 1020 sewing machine, you will need to remove the top cover by unscrewing the screws located on the back of the machine. Once the screws are removed, the top cover can be lifted off to access the internal components.

Hello, Victoria -

I suggest you locate an authorized Pfaff sewing machine repair business near you and take the machine there for evaluation and repair.

Best wishes.

Sounds like the bobbin winder is not disengaging.

The manual may be helpful:

PFAFF perfomance 2058 Owner Manual Presser Foot Lift Changing The Presser...

Could be the feed dogs are lowered to do darning. Here's a manual:

PFAFF 294 Instruction Book Page 11

See if the A/B switch makes any difference in the feed dogs.

Sometimes these old machines haven't been oiled like they should and it's possible the feed dogs are stuck in the lowered position. Also, if it was used a lot the feed dogs get worn and no longer work like they should.

could be broken or loose, machine may need to be checked

if you can take the pfaff back and tell them what its doing and have them fix it or get another sewing machine..

the machine needs to be checked to see what's wrong with it

is there thread involved in the bobbin being stuck?

The embroidary arm swings clockwise to use and counter clockwise to store. Lift up at the pivot point on the arm to swing from one position to the other.