Comcast cable channel one off from Tivo channel
I've never, ever heard of this problem - having been a happy TiVo user for over 15 years. The very first thing I would do is call Comcast and tell them what is occurring. How long had everything worked OK before this happened? If things were OK for a long time before this, and if your TV carrier was, likewise, Comcast for a long time; and if you haven't gotten a new TV or cable box for a long time, then the problem must rest with Comcast. It must!
In our home, with the number of movies, shows/sporting events/etc. which we record, that would be totally unacceptable!
Try this: Unplug everything (with everything turned off). Make sure your TiVo remote is good (fully charged batteries and the code is right for your TV/cable box), Wait for 10 minutes and plug everything back in, starting with TiVo, then the TV, then any other accessories.
Plug back in and do a complete restart from scratch - like you did when you first set up TiVo.
Make SURE that your receiving channel (3 or 4) is the same on both. It could be that someone accidentally has changed it - are there kids in the house?
If none of this works, get Comcast in there. That's all I can tell you. . .
JB
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