Question about HP DeskJet Office Equipment & Supplies
I replaced the ink and it still won't come off so no printing can take place. Need help fast.
SOURCE: black ink does not print
I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls help....joy
Posted on Apr 02, 2008
Lift the cover up.
The ink jet carriage should park in the center of the carriage.
Gently lift on the front of the ink jet until it removes. Some you have to lift up and some you have to lift down on. Just be careful.
HP inkjet cartridges tell you on the front of the stick by a dot weather it is tri color or black.
Posted on Jun 13, 2008
Try a hard restart, which simply means unplugging the power cord of the printer, and replugging it after one minute has passed. If that does not work, then rerun the CD used to install the printer. Both techniques reprogram the electronics, to a certain extent.
You can also visit the HP website, to see what solutions are being offered for various printer problems. They probably have a number to call, in case you need to talk to a technician.
Hope these suggestions help you out.
Posted on Jul 04, 2008
My HP Deskjet 6940 is not printing. The color (left) low ink light is dark and the black (right) low ink light is flashing. I replaced the black ink cartridge with a new one but the low ink light continues to flash. No tears/rips in the circuit strip and all the copper leads appear to be connected
Posted on Oct 22, 2008
SOURCE: black ink does not print
i had the same problem. black stopped printing. i always used OFFICIAL HP cardridges, so this problem is not exclusive for refilled cardridges.
This solution (offered here) worked for me:
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.
I wanted to stress that you should make sure that:
1) you keep the the buttons down untill it shuts off;
2) on restart you get a notification of service;
3) to turn it off again after service before you turn it on for actual use.
Posted on Jan 11, 2009
Tips for a great answer:
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You can check the status of each ink tank according to the way its lamp flashes.
- On: The printer is ready to print.
- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
- Off: An error has occurred and the printer is not ready to print.
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