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HP Touchsmart 310-1033. My computer works, however; I can't see the screen too clearly. It flashes or blinks as if it's going out. I did a diagnostics and then took it to the shop to do their diagnostics and nothing. It's not a hardware issue. The repair shop wants to charge me $99 just to open up the computer to see. I'm looking for a less affordable option. A DIY option, if possible. Does anyone know what can be the issue? As I mentioned before, computer works, I just can't see the screen. It looks like how a TV looks with white snow or white noise or fuzzy.

Posted by Tina R-H on

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Brad Brown

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  • HP Master
  • 18,438 Answers

The first thing to do is go into the device manager and delete the drivers for the display and let windows reinstall them. It may be a bad or out of date driver. So when you restart the computer it will put the driver back. Since you did not post the operating system, there is not a lot more I can tell you. If this does not help, you can try an external monitor to see if the problem is present there. If it is then it may be a display chipset issue.

Posted on Jul 14, 2018

  • 1 more comment 
  • Tina R-H
    Tina R-H Jul 14, 2018

    I'm sure it would be helpful but I can't see anything. I would have to rely on memory to know where the drivers are or to access anything like a folder or document.

  • Tina R-H
    Tina R-H Jul 14, 2018

    Windows 10

  • Brad Brown Jul 15, 2018

    Click the search icon and type DEVMGMT.MSC when it shows up in the list above click on it then look at the list and select the > sign next to display adapters and the current one shows up, Right click on it and select uninstall device and then continue with the process. Then restart the computer

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4 Related Answers

Anonymous

  • 10 Answers

SOURCE: White speckly 'snow' on screen

y sustain board needs adjusting or replacing

Posted on Jan 29, 2008

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Anonymous

  • 400 Answers

SOURCE: Solid white screen on my laptop

sounds like the on-board video card is dying/ or the screen is dying too

Posted on Jul 10, 2009

Anonymous

  • 15 Answers

SOURCE: tv picture looks grainy like it was shot on video

well most lcd and plasma tv's above 36" will look grainy on standard definition because they are made for high definition so if you do not receive a high definition signal to your tv then that would most likely be the problem

Posted on Sep 12, 2009

Anonymous

  • 62 Answers

SOURCE: HP TouchSmart IQ770 PC Desktop replace screen

Hi ,

I have pasted the url so kindly copy paste it in the address bar and you will find the moving pictures .All u need to do is just roll the mouse over the picture and u will find something interesting ....It gives u the steps to replace the screen...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01060928&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3351220

hope this will help u .....all the best...

Posted on Mar 19, 2010

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1 Answer

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