Method for retrieving data stored on the phone if screen goes blank?
Is there a way to get data (phone numbers, etc.) that was stored on my RAZR after the screen goes defective and does not light up? I used to have a Samsung phone through Sprint, and there, they could hook up your phone to a computer at a Sprint store and get a print out of all your numbers.
Is there something similar that can be done for Motorola RAZR phones through T-Mobile? If not, is there another method?
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Re: Method for retrieving data stored on the phone if...
You can used motorola phone tools software to export your contacts as long as your phone is still powering on just connect it up the computer run the software and you should be able to get the contacts
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Unfortunately the only solution to this is full-reset, the problem is that all your data stored in the phone will be lost (Music, Games, Photos, Contacts stored in the phone etc). Also all the messages will be wiped to (and the very one causing the phone hanging too). You can find 'Reset to default' (or something like that) in the settings menu. The security code is 000000.
You can also try erasing the messages via the Mobile Phone Tools suite provided on the CD shipped with your phone, but I can't guarantee that this method would work. Although, since it doesn't affect all your phone's data like the previous one, you would definitely like to give it a try.
The sim card stores around 250 numbers rest go to the phone, depending on settings all might go into the sim card or to the phone instead. try the sim card on another phone first and see if you can get the numbers off from it.
if they are on the phone, you need a datacable and the software on your computer. if the phone works you should be able to turn it on, enter your pin code when asked etc and then use the computer program to get the numbers from the phone, I think that motorola software cd comes with the cable should have everything you need.
My razor broke about 1/2 year ago and im with verizon and they said their not making them anymore.. so i got a newer razor... I experienced the same problems and they got fixed when i got a new phone for free..