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Anonymous Posted on Jul 06, 2018

Oki c5650 in Engine diagnostic mode can't find NV Ram need to reset 980 fatal error code -sheet of paper got wrapped round Image drum need to reset it

1 Answer

Victorman

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  • OKI Master 846 Answers
  • Posted on Jul 15, 2018
Victorman
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You cant find the reset because there is not one. OKI do not use resets to cure errors. Yes a 980 is paper wrapped around the hot or pressure rollers in the fuser. Normally you just take out the fuser and remove the paper and it will start working. However this MUST be done with the power OFF. So it should be a case of just turning it off and removing the jam and refitting the fuser and turning it back on. If the error is still there then alas a new fuser is require to get it going again. You may be able to buy a fuse from suppliers on the net, fit it and that will do the reset without the need of buying a fuser.

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on Mar 09, 2011

SOURCE: Oki C6100 Laser Printer drum reset - from Fatal

The instructions below do not apply to my okidata c6100. It does not go to "NV-Ram initial" , after you get to " Engine Dialog Mode" , even if you scroll down.
I bilieve that the okidata c6100 has a different way to reset the drum units.
Anybody can help,

Thanks

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.

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Anonymous

  • 1216 Answers
  • Posted on Jun 18, 2011

SOURCE: How do I reset fatal

Oki is forcing you to buy a new fuser. If fuser roller, film and thremistors are still in perfect shape, reset is possible with new OEM FB fuse

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Como puedo corregir el error 990 de la impresora oki 330dn

RESET OKIDATA TONER DRUM 1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
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1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
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6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
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All toner, drum, fuser and transfer figures return to 100%.

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

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Hello,

1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
6. Window shows "NV-Ram- Initial Table 1".
7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
8. Restart printer.


Thanks,
Bhautesh.
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I had a piece of paper wrap around the fuser of my Oki C5650 printer. I have removed the paper (all of it.), but now it is displaying a 980 Fatal Error code. What do I do now?

I just had a service call with a 980 error. i removed the paper wrapped around the fuser roller but the error persisted. The only thing that cleared the error was to replace the fuser. I am not sure why but the fuser was shot after it had the paper wrap inside it.

There is no reset to clear the error. The only fix was to replace the fuser.
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