It’s the battery. There is no fix for that. Dyson will replace the unit under warranty if you call them with the serial #
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SOURCE: Even with a new battery
I was having the same problem. Roomba would run for 30 seconds and then stop. I tried everything -- then I took the small rubber brush out and removed the small nut at the end. It was packed with dust to the point that it could not turn easily. I cleaned it out and now it is working like a champ. I think the automatic shut down was just a sign that there was too much strain to turn the brushes.
SOURCE: Hi, this is our third Dyson DC-16.. the Trigger
How are you charging your battery? Every battery has a memory. If you dont let it die the first come times then charge to full the battery will assume 40% is 100%.
Testimonial: "Thank you for your solution, but we've had it at least a year.. it stays on charge when not in use.cleaned the connections.working better, not 100%.."
SOURCE: my dc 16 rechargeable vacuum won't work
far as i know the dyson dc 16 root 6 vacuum uses a lithium ion battery with a charge of 21.6 volts. it could be that either your battery isnt storing the right amount of power anymore and you may need to replace it. check on the specifications to confirm how much volts the battery is supposed to have. too little volts may be enough for things like lights to switch on, but not enough for the motor to start up.
Testimonial: "Thanks for that, It does look like the battery is shot. "
Official advice and support for Dyson technology
SOURCE: Vacuum does not charge. According to the Dyson
Hi there,
Sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so one of our experts can identify the exact cause of the issue, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: We push the trigger, and the light comes on but no suction/ motor not working
Hi there,
I'm sorry to hear you're having difficulties with your DC35. From what you've described, it sounds there may be a fault with one of the components of your machine. If you give our Helpline a call, we should be able to help - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call so we can run through some troubleshooting over the phone with you.
We'll look forward to helping you resolve this issue.
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
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It’s the battery. There is no repair for that. Dyson will send you a new unit if you call the customer service line with the serial #. The number is on a sticker on the vac
I thought so but it worked fine yesterday. Would the battery die that quickly?
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