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NKRUMAH RAZAK Posted on Jun 29, 2018
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PLEASE I TURN ON MY HP LASERJET600 M603 THIS MORNING BUT THERE IS PUP UP MESSAGE WHICH SAY "49.38.07 Error TURN OFF POWER THEN ON

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Clive

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  • HP Master 882 Answers
  • Posted on Jul 10, 2018
Clive
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49=Firmware error..........
Recycle the printer power (off/on). Test.
Switch off then disconnect all printer cables.
Recycle the printer power (off/on). Check Err.
Switch off and Reboot PC.
Connect all and test.
Try another app to print from.
Try print a different file.

1 Related Answer

BaronVonNuke

Mark Schmit

  • 1915 Answers
  • Posted on Feb 16, 2015

SOURCE: How do i fix error 98.01.01 on a HP Laser Jet 600 M603

This error is caused by a corruption of the harddisk on the printer. Download the current firmware for the printer from Hewlett Packard. Then restart the printer and watch the display. When you light on the screen comes on press the orange X button. This will open the preboot menu. Use the arrow to go down to Administration, press ok and then select the option to format the disk. You will get a warning that you will need to reinstall firmware. Click ok. Go to the download firmware option, select ok and then select USB Key option. You will be prompted to insert a USB stick, insert the one you copied the new firmware to. You will be prompted if you want to install the firmware. Click ok and then use the back arrow key to exit until printer says continue. Press OK. Printer will restart and firmware will be updated and printer should now come to ready.

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NOTE: In the event of an unsuccessful installation of the hpcmpmgr.exe update, the following message will appear:
Recommended update to resolve hpcmpmgr.exe and hpdarc.exe errors. There was an error while running the fix. Please try again.
If the product software is uninstalled and reinstalled at a future date, the patch will need to be installed again. HP Software Update will automatically offer the update for future downloading.

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