I have an RCA S100 and it keeps saying keys are locked. My lock switch is in the unlocked position and it stills ays it's locked. I actually have two of them. The other one did the same thing and some how I got the other one unlocked, but I don'y know how. Any suggestions?
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When an mp3 player is locked and you try to turn it on, it will shut down again. You have the keys locked by the switch on the back. Flip the button that says "LOCK >" to the left to cover the little red dot and it should be unlocked, then try turning it on again.
I had this same problem on another RCA player.. with no instructions manual it was hard to figure out what keys locked meant. Then I noticed a little slider on the side of the player, it has a little icon of a pad lock on it. Once I slid this back, the keys lock problem went away and I was able to listen to my music once again.
My best guess of what keys locked means.. you don't want you mp3 player to turn on when you put it in your pocket with your keys, so you change the slider to be locked, when your sit down and your keys are pressing against your on button, the mp3 player will shut off... as we all have experienced in frustration.. saving your battery.
Perhaps RCA should make this slider bright orange so it pops out and does not blend in so much, or they should put it right next to the on button.
I contacted RCA and they said to make sure that the switch on the side is in the unlock position. If that does not work resest it by taking the battery out for one minute. That did not work for mine so she said it was defective. Since I did not have a receipt or an exact date of purchase, they will only refund me $42.55, and I think it only has a one year warranty, after that your on your own. Hope this helps.