SOURCE: I have purchased a Pfaff 18.8 Grand Quilter
Speak to the Pfaff dealer where you bought it and tell them....they will probably arrange a replacement with little fuss.
Testimonial: "Thanks for your prompt response: Both I and my dealers have been working together No luck but thanks for trying"
SOURCE: Pfaff grand quilter 18.8 with Q-Bot, and having
the up and down buttons are not working properly. When pressing the needle down button, the needle does go down and then comes right back up. pressing the needle up button makes the needle shoot up and down 2 times very fast. HELP
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