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chris cronkey Posted on Jun 25, 2018
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IT KEEPS RUNNING UNLESS YOU OPEN THE DOOR

I have a GE Profile microwave/convection model JVM1790. It keeps heating unless you open the door

1 Answer

Tom Chichester

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  • GE Master 62,329 Answers
  • Posted on Oct 29, 2020
Tom Chichester
GE Master
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1. Defective door interlock
2. Control board failure

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 03, 2009

SOURCE: GE Microwave/Convection JVM 1090 oven won't reach temperature

You probably have a bad thermistor.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

(At that site, that part is misspelled as "thermister" for your model).

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Accessing some components for testing will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Anonymous

  • 1199 Answers
  • Posted on Jan 10, 2009

SOURCE: GE PRofile Microwave runs but no heat

This is a sure sign that the magnatron needs replaced ( This is what heats the food!) replace and all will be good again!
PLEASE rate my response to your question
Thank
You!

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jan 29, 2009

SOURCE: Burning Smell in microwave/convection oven

Assuming your inside light and turntable come on when you try to microwave, with the symptoms you have, I would most strongly suspect a shorted high voltage rectifier diode or a bad magnetron, or a loose and possibly corroded connection on the magnetron's terminal.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

GE Customer Service is here.

Otherwise, the diode is a fairly cheap fix, and the mag will cost more.

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

Here are some links you or someone you know can use for test help, but read their safety warnings first:


http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's probably okay)


http://www.gallawa.com/microtech/mag_test.html

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 43501 Answers
  • Posted on Aug 07, 2010

SOURCE: Microwave part of my GE Sensor Convection Microwave doesn't work

Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Basic Troubleshooting Tips
http://www.fixya.com/support/r5508031-microwave_oven_basic_troubleshooting

heatman101

Anonymous

  • 43501 Answers
  • Posted on Sep 20, 2010

SOURCE: Jvm1870sk04 GE profile microwave will not shut off

Hi, Main control board bad...
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

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Related Questions:

0helpful
1answer

My GE Profile JVM1790 convection microwave has issue. Was using the convection portion when a small spark and flame appeared and then went out and soot and smoke was all inside and now will not heat up...

Yep, that sounds very much like the heating element burned out. It happens. You should be able to get a replacement from the manufacturer's website... or there may be a list of repair centers in the manual - pick one & try to order the heating element through them.
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Microwave stays on after the cooking time. Motor keeps running and product continues to cook unless you open the door or unplug

sounds like your timer switch is faulty what make and model is it
if its a cheap make and model bin it and buy a new one
this is potentially dangerous and could go on fire (DO NOT USE FAULTY ELECTRICAL EQUIPMENT )
0helpful
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Bought house with GE Profile Convection Oven. Do not know proper cooking directions, nor how to work many of the features. Also no light bulb in it & would like to know which one to buy. Need manual t

GE has the manuals for most of their appliances on their site: http://www.geappliances.com/service_and_support/literature/ . Just enter the model number and click Submit.
The direct link to the manual for the JVM1790 Over-the-Range Convection/Microwave oven is here: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40480-1.pdf . GE only lists the JVM1790CK, JVM1790BK, JVM1790WK and JVM1790SK.

I hope this helps.

Cindy Wells
0helpful
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GE Profile convection JVM1790 will not heat. Everything else works but not heating. The oven is only two years olds. Any suggestions?

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101
0helpful
1answer

I have a GE jvm1790 microwave that when its pluged in, the magnatron fan runs with the interior light is on constantly. I can't start either the microwave or convection. Everything stops when the door is...

The megatron tube is not working. The microwave should turn off when the door is opened for safety. If it is still under warranty, return it. If not, you may consider replacing the unit. I know its expensive, but its just taking up cabinet space tonight.
0helpful
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0helpful
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Interior light staying on in GE JVM1790 and

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

You can find a GE-authorized servicer by calling GE Appliance Service at 1-800-848-7620 or here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

Will the template for JVM1790 be the same as earlier GE models?

Make your own template of the holes in the top of your cabinet and lay it over the new unit and see if they align. As long as your replacing GE with GE it probably will work.
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