SOURCE: Samsung CLX-3160FN "scanner locked"
Every Samsung multifunctional device has a scanner lock underneath the glass. This is to prevent scanner damage during shipment. Th user's manual in the CD and the unpacking sheet clearly illustrate where this lock is. If you open the top lid and look to the lower left corner of the glass, you will see a small lock-open/lock-closed symbol. Underneath that symbol you will find the lock. I'm including a small visual reference of a similar model. Just remember to turn off and on the unit after the lock is removed.
SOURCE: Samsung CLX 3170 scanner locked
Many scanners contain a scanning head lock to keep the scanning head from moving during shipping. This may still be still be in the lock position. All scanners are different but check the documentation on how to remove the head lock.
SOURCE: Sanner is locked!
Service Manual at
http://hotfile.com/dl/28988134/55113fe/CLX-3170-3175.zip.html
SOURCE: Hi I have just purchased
The scanner may have a locking lever that locks the scanner head so you can transport it without damaging the scanner head.
Locate the locking lever and unlock the scanner head.
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