Hi i bought LG plasma model no RT-42PX11 2 years

G'Day!

Unfortunately, what you're describing is a repair issue. You won't be able to address the problem with troubleshooting. There is a part inside the TV that needs to be replaced. If you're under warranty, this will cost you nothing. If you're not under warranty the cost will likely be a minimum of $200 parts and labor. However, be warned that the cost could be considerably higher.


I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please post a comment if you need additional assistance so that I can help you further.

As infuriating as it is to see an expensive appliance bite the dust a week or so after warranty, we all forget the the law is on our side. Any appliance that costs a reasonable amount of money should be expected to last longer than 12 months. My $2500 LG Plasma died 2 months after the warranty expired, and of course LG didn`t want to know about it. One call to LG from consumer protection to remind them that a $2500 TV should last at least 4-5 years, resulted in my Plasma being repaired free of charge. I could tell that they wern`t happy about it, but they knew I was in the right. TRUE STORY!