Https://www.samsung.com/au/support/model/RS21HPUSL1/XSA
http://downloadcenter2.samsung.com/content/UM/201407/20140723172217328/DA99-02318A-12.pdf
See manual:
FILTER
CHANGE
BUTTON
When you change the filter,
press this button for 3
seconds to reset the fi lter
schedule.
SOURCE: Samsung RCS21DCNS Side by Side
probly the evaporator coil in fridge all frozen up you need to pull all the back out inside the fridge section and defrost with air drier
SOURCE: filter indicator on samsung side by side fridge freezer is on
2 places filter can be top left upper corner of fridge or behind the fridge with a little longer filter type
the smell could be the filter but i would pull all drawers and shelves and i would check for mold also the possibility of water leak behind panel of water spout that has molded over this smell you could never forget cause smells like old gym socks
SOURCE: samsung water filter rs21 dcns
Hold down the "ice type" and "child lock" buttons (bottom button on the left and the right) together for about three seconds. The light will change back to green.
SOURCE: Water Filter Not working
Hi Nicky,
We just had the same problem; and we've solved it.
Press the MENU button (4 times) until the Pure Water LED is flashing; then press and hold the SET button down until the screen goes back to the main menu.
SORTED!
Catherine & Matthew
SOURCE: Samsung RS20CCMS side by side fridge/freezer
Just to expand on the excellent advice from woodchuckie - I had the same problem and these are the steps I took to resolve.
1) Remove the back panel. There are about 7 screws to undo.
2) The drain tube is towards the middle about 3/4 inch in diameter.
3) Remove the tube. I found a little black rubber 'flute' which I have now removed as I think this was causing some back pressure. Make sure the tube is clean and free from dusty gunk. Mine was anyway hence the removal of the flute.
4) Remove everything from the lower 2/3s of the freezer compartment. Remove the screws (some are covered by white caps) there are about six. You must remove all the screws up to the place where the top panel starts.
5) The back panel may be frozen in place. From a standing position reach down and grab the protruding plastic - pull up and out. The panel should loosen. Turn it sideways to remove it.
6) You should now see the freezer matrix and the frost free heater pipes at the bottom. If your like me you will see a block of ice at the bottom!!
7) I took a hair dryer (carfull of the water/electricity hazzard) and melted the ice (also be careful about melting the plastic of the freezer!! doh).
8) With a sponge remove the loose water.
9) The drain is in the middle and is difficult to get to.
10) I took a screw driver to the hole and jabbed at it.
11) Boil a kettle and fill the shallow tray around the drain. If your lucky the water will work through quickly and you'll hear it falling into the evaporation tray. If not then keep sponging the water out and replacing with boiling water (and have a few more jabs with a screwdriver!). Keep working it untill you have success.
12) Ensure that the interior of the freezer is dry ( I blew some air from the hair dryer through the drain and got someone on the drain at the back to confirm they could feel it coming through.
13) Replace all the plastics, back panel and screws. Put everything back in the freezer, plug it back in and set it to power freeze.
The whole thing took about 45mins - 1 hour.
Hope this helps.
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