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Don Smith Posted on Jun 14, 2018
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My Viewsonic VW2439WM dual display monitor now has a green tint when displaying my D-Sub input from my PC. I changed the VGA-VGA cable with no change. If I connect to the PC via HDMI, however, the colors appear correctly. The monitor also has a DVI input port, but my PC only has an HDMI output, not DVI. Can make some suggestions please? Thank you, Don Smith

1 Answer

Larry Ng

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  • ViewSonic Master 14,598 Answers
  • Posted on Dec 20, 2018
Larry Ng
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VW? what is this VW? prefix? VX or VG is common,
Im guessing VX
the manual has no word "dual" in it,so that is perplexing.
are you attempting dual displays on 1 PC, (unstated PC)
yes, /no
the VX has 3 inputs ports, dvi, vga and HDMI
i guess the VGA port fails.
why not use VGA to DVI adapter, even as a test. dirt cheap too.

why not test any monitor on 2 PC'S Not just 1.
then you learn if the monitor is good or bad, in one simple step.?
why ask this? you told me HDMI works so why not use HDMI.
or does the VGA port must work for other computers, we dont know how any one uses monitors, the possibles are endless.
even as service monitor, ok?

if the VGA fails on 2 PCs, (it spec resolution) the port is bad.
RGB,
did you reset the monitor first, do the OSD reset stated in the manual. sure worth a shot that....
called RECALL in the manual please read the manual. page 15.


page 12
Color Adjust provides several color adjustment modes, including preset color
temperatures and a User Color mode which allows independent adjustment of
red (R), green (G), and blue (B). The factory setting for this product is 6500K
(6500 Kelvin). make sure not fiddled wrong?

  • Larry Ng
    Larry Ng Dec 20, 2018

    try to think like the 3 inputs may have 3 different memory settings (storage) makes sense if think on it, 3 users, 3 cables 3 folks happy?
    so connect VGA, and hit the RECALL.
    the monitor may even find tune Hue with that done. (all on theory )

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5 Related Answers

Anonymous

  • 300 Answers
  • Posted on Sep 14, 2008

SOURCE: "No signal detected" when LCD connected with DVI-D Cable

Thank you for providing your configuration details.
You have failed to specify wheather or not your LCD Display is under Warrenty.

Perhaps these simple trouble shooting procedures will get the job done.

1. use the DVI to VGA adaptor that came with your card

Plug in a regular CRT monitor to the Primary Display Output Port using the DVI to VGA adaptor
( either port can be designated as the primary by you )
I like to use the Port nearest to the motherboard as the Primary

2. plug in the your LCD monitor on Secondary Display port using your DVI cable

At this point you should be able to see your desktop on the Primary CRT Display

3. Go to the display properties and use the Nvidia Dual Display Setup Wizard

set both desktops to CLONED at a resolution of 1024x768 and set the refresh to 60Hz
which is default for most LCD displays , some have higher refresh rates , consult your user manuel

If the display resolution and refresh are set incorrectly for your CRT or LCD you will see
Signal Out of Range ( if the display has the ability to display that error message )

At this stage both displays should be showing a Windows Desktop

If you now see your desktop on both displays , you can now put the LCD on the Primary Port



No Signal Detected ( this means the display device is not receiving a signal )

If your LCD display is still displaying the error message
"No Signal Detected" after performing the trouble shooting proceedures
You may need to read the user manuel about how to enable DVI signal input.

If you are certan you have done everything correctly but still see only "No Signal Detected"

Your LCD Display may need replacement

Loch Hime :-)

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Anonymous

  • 1 Answer
  • Posted on Mar 02, 2009

SOURCE: Viewsonic HDCP LCD & DirectTV HD receiver

Will Direct tv recievers work with my new 23" widescreen ACER monitor? The monitor has VGA input,DVID withHDCP input and HDMI input

Anonymous

  • 1 Answer
  • Posted on May 24, 2009

SOURCE: graphics card hdmi output to monitor digital input seems to not be working

i am having a problem with my sound and i need sound driver for dell dimension 2350

Anonymous

  • 7 Answers
  • Posted on Jul 17, 2009

SOURCE: Connecting Dell Inspiron B130 PC Notebook to HDTV

Youll need a regular VGA cord and a 3.5mm to RCA conversion audio cable from Radio Shack like the one below. http://www.radioshack.com/product/index.jsp?productId=2428708
forget going the HDMI route, it isn't worth the money youd have to spend on a converter. once you got your cables hooked up, consult this: http://www.microsoft.com/windowsxp/using/setup/learnmore/northrup_multimon.mspx

Anonymous

  • 76 Answers
  • Posted on Sep 12, 2009

SOURCE: DVI output problems with Acer Veriton M464

If you are comfortable with opening the case, you can try this: Unplug the power supply, make sure are constantly grounded (touching metal)remove add-in video card. Locate the "Clear CMOS" jumper (usually 3 pins in a row with two shorted via a plastic jumper). Remove the jumper and short the other 2 pins (if originally pins 1-2 with 3 open, short 2-3 with 1 open) for a few seconds. Then replace on original pins. Plug monitor into motherboard video port and power on. If it works, you can leave as is or try to re-install your video card following the same precautions when opening the case and probably changing BIOS settings to utilize the add-on card.

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