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The maximum is 1 GB. Standard, it comes installed with 256 MB but you upgrade with additional 256 MB or 512 MB memory modules. The modules you are looking for are:
Here are the specifications of the Gateway 838GM:
You will have to replace the existing memory with thesesettings only:
The machine comes with: 512 MB = 256 MB (removable) + 256 MB
PC3200DDR SDRAM DIMMs. Supports Dual Channel DDR
Nowyou can only upgrade to 4.0 Gig total.
I would recommend going to this link and order the correct memory foryour computer I use them quite a bit.
http://www.memorystock.com/memory/Gateway838GM.html
Rob
the memory is dual channel, so you have to use matched memory for it to work 1gig in each slot if possible, check the 1 gigs and 512's to see if they run at the same bus speed, if they are not matched there is your problem try a gig and a 512 in slot 0 to see if it picks the memory up, also there is sometimes an option in the bios to dissable dual mode
if you goto this link it will tell you what you can put into your comp you can only put in the maximum it tell you the link is http://www.crucial.com this will scan your computer and tell you everything about it and anything you can put in it.
It will also tell you everythin that is compatible hope this helps you let me know how you get on ok
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