Very possible the needle is old, damaged, or the incorrect type for the fabric. Sometimes a straight-stitch needle plate can be used on a machine that will prevent the fabric from going down through the hole. But try a new needle first. Make sure you are using the correct type of needle for the fabric you are sewing--sharp for woven fabric, ball point for knit.
SOURCE: Brother XL-6562 sewing machine is not feeding fabric through properly
Oil might help but it sounds like you don't have enough pressure on the foot. You can take the casing off where the light is and there is a screw back there that controls the tension on the pressure foot. It is not meant to be changed by anyone but a professional. I've changed the tension but it wasn't easy. If you are still interested let me know and I will try to explain.
SOURCE: husqvarna sewing machine - viking 400
Take to authorized Husqvarna Viking dealer for repair. This is not something that can be done by the owner. Check Husqvarna Viking website for dealer closest too you.
SOURCE: Sewing thick fabric and machine won't send it through
Sergers are not really meant to sew very thick material. The blades have a maximum amount of range, or thickness that they can reach to cut. If you go outside that range, get ready for a big repair bill! You can break loopers and even the needle plate when you "push" a serger. My advise would be to use you sewing machine for the, "pounding" work. The type of material matters too, A thick Quilt like fabric can be sewn becatuse it's not dense material. A thinner harder denim could max out at 3 layers because of it"s hard finish. If the fabric you're sewing isn't dense like, you could just need new knives.
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Did you find a solution to this? I have the same problem and noticed the teeth were not raising and thus not feeding the fabric and thus bunching up.
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