We have an Airstage heat pump with a monitor mode screen with mode, set temperature,fan, set temperature on screen and status and menu below right

You have a heat pump.
Once the outdoor temperature falls below 36 degrees, heat pumps will sharply lose their ability to heat.
If you are getting a 72 degree indoor temperature when the outdoor temperature is 28-30 degrees, the heat pump is performing up to spec.
On heat pumps, the air coming out of the nearest air vent to the unit should be heated approximately 40 degrees warmer than the air entering the unit.
If you have a 70 degree indoor air temperature, the heat pump should be supplying 110 degree air at the closest air vent to the indoor unit.
Gas heat is a much better heating source where outside temperatures are commonly below 36 degrees.
Even electric furnaces perform better than heat pumps under these conditions.

Hi Charlie, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 24 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 24 degrees. The heater will only turn itself on if the temperature drops below 24 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Check your filter cycles and switch spa into Standard Mode as you have it in Economy. (In Economy mode it will only heat during the filter cycles).
If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode.

If the Ecn or Ec Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Economy Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles.

Ecn or Ec is Alternating with Temp:
The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode.

The Water Temperature is Sampled Only during Programmed Filter Cycles. The Heater will Only operate and Heat up to Set Temperature during the Filter Cycles. The Water Temperature will probably drop Below Set Temperature between Filter Cycles. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes.

Ecn or Ec is ON Solid (Not Flashing):
The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode.

Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not Current. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes.

Your spa is in Economy Mode:
Ecn or Ec MessageEcn or Ec Message

If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode.

If the Ecn or Ec Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Economy Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles.

Ecn or Ec is Alternating with Temp:
The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode.

The Water Temperature is Sampled Only during Programmed Filter Cycles. The Heater will Only operate and Heat up to Set Temperature during the Filter Cycles. The Water Temperature will probably drop Below Set Temperature between Filter Cycles. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes.

Ecn or Ec is ON Solid (Not Flashing):
The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode.

Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not Current. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes.

Ecn or Ec Message
Ecn or Ec Message

If the Ecn or Ec Message is Alternating with the Water Temperature on the Display, the Spa is Operating in the Economy Heating Mode.

If the Ecn or Ec Message is ON Solid (Not Flashing) on the Display, the Spa is Operating in the Economy Heating Mode, but there is No current water temperature because the Spa is between Filter Cycles.

Ecn or Ec is Alternating with Temp:
The Spa is Operating in the "Economy" (Ecn or Ec) Heating Mode.

The Water Temperature is Sampled Only during Programmed Filter Cycles. The Heater will Only operate and Heat up to Set Temperature during the Filter Cycles. The Water Temperature will probably drop Below Set Temperature between Filter Cycles. Other Heating Modes are Standard, Standard in Economy, and Sleep Modes.

Ecn or Ec is ON Solid (Not Flashing):
The Current Water Temperature is "Unknown" (- - - or - -) while in Economy or Sleep Mode.

Between Filter Cycles, while in the Economy or Sleep Heating Modes, the Pump has not turned ON and the Last Water Temperature is not Current. To read the Current Water Temperature, either Change to Standard Heating Mode or turn On the Heating Related Pump, and wait at least 2 Minutes.

Error Code:
E1 Loss of communication between the Single Zone LCD thermostat and the mod-ule board. LCD will cycle between E1 and the previous mode setting. System
will shut down.
E2 Open circuit or out of range Indoor Temperature Sensor. Heating and cooling
operation will be locked out. Fan operation can continue to operate.
E3 Shorted Indoor Temperature Sensor. Heating and cooling operation will be
locked out. Fan operation can continue to operate.
E4 Open circuit or out of range Outdoor Temperature Sensor (select models). Heat
Pump operation will be locked out. Air Conditioner, Fan and Furnace operation
can continue to operate.
E5 Open circuit or out of range Freeze Sensor. Air conditioner mode of operation
will be locked out. Furnace, heat strip, heat pump and fan mode of operation can
continue to operate but displays the last temperature set-poi

Hi there, it's Jack at Dyson.

When you adjust the target temperature of your Dyson Hot fan heater (shown on the LED display on the base), you're setting the target temperature you would like the room heated to. The actual temperature of airflow produced by the fan heater will not vary.

If the heater won't run below 25 degrees, this is likely to be because the temperature of the room you're in is equal to or warmer than 25 degrees. The heater will only turn itself on if the temperature drops below 25 degrees, and once the room temperature reaches this target once again, the fan will turn itself back to monitoring mode.

I've attached our Getting started video below which shows how to adjust the temperature, using the remote or the controls on the base.

I hope this makes sense. It sounds as if your machine is working correctly, but if you'd like any further advice from our experts you can reach us at 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Solution 1) Set the system cooling policy to "active"
Windows has two approaches to fan control - "active" or "passive". The default option is passive, but if you switch it to active instead then the fan will turn on more frequently. You can do this by following these steps:

1. Left click the battery icon in the bottom-right corner of the screen (See image)
2. Left click More power options (See image)
3. Click Change plan settings next to the Balanced power settings (See image)
4. Click Change advanced power settings (See image)
5. Click the + next to Processor Power Management (See image)
6. Click the + next to System Cooling Policy (See image)
7. Change Passive to Active for both Plugged in and On battery (See image)
8. Do the same for any other modes you use, such as power saving mode
9. Restart the computer

Solution 2) Keep Toshiba PC Health Monitor open
Some of the comments below sing the praises of PC Health Monitor. Apparently, the laptop fan will work harder when PC Health Monitor is open.
PC Health Monitor is already preinstalled on Toshiba computers. To open the program, just press the Windows key to open the Start menu, start typing "PC Health Monitor", and the program should appear in the search results. Click on it to open it.

If you have a standard thermostat the fan switch is for the air handler only. It completely over rides the thermostat for most settings. Now lets see this is what I'd expect:
fan switch on Indoor fan runs all time
Fan switch auto Indoor fan only runs when thermostat is set to cool or heat and the thermostat is turned up above room temp for heat or below room temp for cooling. In both of these modes the furnace blower comes on and stays on til the room temperature is satisfied. The outdoor unit only comes on for AC the out door unit will not come on for heat or the "on" setting on the thermostat. See exception 1 & 2 below...

Exception 1- (in a heat pump the out door unit runs in both heat and cool mode unless it has emergency heat turned on then it will not come on outside in the heat mode, and depending on the type of heat pump and furnace or air handler it is). A heat pump thermostat usually has "backup heat" and an "emergency heat" setting switch on the thermostat.
Exception 2 - On some thermostats they are made to cycle on the heat if the temperature reaches a preset temp (around 50'f usually but definitely by 40'f). This mode prevents freezing when if instance the homeowner is away or while the home is under construction. In this mode the fan inside can run but the heat usually comes on with it.
Exception3 - On some electric furnaces the heating strips may be individually controlled and thus not all come on at one time. This may give the feel of no heat especially if the room is cold.

Now there may be other exceptions but Ive tried to give you a heads up on some of the most common ones.
If you need more help please post more specifics about your unit/system as to for sure what switches are set to what setting and what is happening with each. My first though was that maybe your system is OK and you needed to know if the thermostat was working properly.

If this helpd you understand your problem would you please give me as hifgh a mark as you can. Thnaks for using fixya and good luck.

Your inside cooling coil in the air conditioning mode could be frozen over. Change the fan setting to on and operate it that way when in the cooling mode. Turn the air conditioning OFF with the fan ON to clear the coil of frost which should take about 1 hour.

The fact that you have sweat on the large line means that the temperature of the gas inside the line is below the due point of the moisture in the air. A good tech would measure the pressures and temperature of the system to get what is called superheat to determine proper system charge of refrigerant.