- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This means that the child lock (control lock) feature is active. There will be a button (or pair of buttons) depending on the model that you need to press and hold to toggle off the feature. If it is a single button, there will be a tiny padlock icon on the button. If you need to press and hold two buttons, the padlock symbol will be in a line indicating both buttons.
A likely combination is the Select and Option buttons. These should be held together for 10+ seconds. (This is the combination for some Affinity washers.)
If this doesn't work and you can't see a lock icon, please add a comment with the model number of your washer. I'll be glad to check what the combination is for your washer. The model number is usually on a plaque on the rim of the door for front loading washers or at the back at the top of the drum for a top loading washer.
I hope this helps.
Cindy Wells (the control lock prevents someone from accidentally changing the cycle or a child starting a wash cycle with the cat or another child in the unit)
Try the following two buttons: press Options and Select together for 10 seconds (or until the LOC disappears). The pair of buttons held for 10 seconds also sets this control lock.
To find out the error code, turn the Program knob to the start position, Spin Only. Press Start/Pause to start the cycle. Press Cancel to stop the cycle and turn off the LEDs. Press Cancel again and within 5 seconds press and hold the Options and Start/Pause buttons until the LEDs start chasing. Then release the buttons. Turn the Program knob seven clicks clockwise from the Start position. The control will signal the last error code. To clear the error, press and hold Options and Start/Pause for 3 seconds. Then either unplug the washer for 5-8 seconds before plugging it back in. Alternatively, press and hold Options and Start/Pause together for a few seconds until the Wash LEDs appear.
The LOC code merely means the control responded and locked the door. You'll find a tech sheet under the top panel of the machine to help guide you thru the diagnostic process, which is fairly involved.
LOC means it thinks the control panel is locked. This gives the ERR indication when you push the buttons. To unlock it you need to hold down the Options and Select buttons together until it reacts.
I know this may seem silly but - On the top right back corner of your washer hit it with medium force with your fist, this helps.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
You can try clearing the code and then running the machine. Try colding down the pause and clear button simultaneously for three second s and the faul should clear Or try turning the knob around 9 times to clear the fault.
Just had same problem. After removing boot/rubber gasket around opening, and replacing door lock assembly it still would not work giving the same ERR LOC message! Another site directed me to press the "Options" and "Select" buttons at the same time. BINGO! My husband was quite proud of me!
This sounds like a faulty micro switch on the door catch. Try pressing inwards on the door glass at the catch area whilst you press start and hold it oressed for a few seconds until it either starts or displays the error again, if the error shows it may require a new switch, the switch can be tested by bypassing it and joining the two wires together that plug onto the switch. The switch can be accesses by removing the dor seal from the outer most edge.
×